Sophia Daw
Orem,UT
Summary
Dynamic Barista Shift Supervisor at Dutch Bros, adept at enhancing customer satisfaction and team collaboration. Expert in skin analysis and aesthetic procedures, I excel in training and mentoring staff, fostering a positive work environment. Proven ability to resolve issues swiftly, ensuring efficient service and loyalty among clients.
Skilled medical esthetician with a background in providing high-quality skincare services, including facials, chemical peels, and microdermabrasion. Strengths include a keen understanding of skin types and conditions, the ability to recommend suitable skincare products and treatments, and outstanding customer service skills. Previous work has consistently improved client skin health and appearance while maintaining strict compliance with sanitation and safety standards.
Overview
3
3
years of professional experience
Work History
Barista Shift Supervisor
Dutch Bros
Provo, Utah
10.2022 - Current
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Assisted in creating a positive work environment through team-building activities.
- Promoted positive team morale by encouraging collaboration among staff members.
- Assisted management in developing training materials for new employees.
- Maintained a clean and well-stocked work area throughout shifts.
- Supervised barista team during peak hours to ensure efficient service.
- Explained goals and expectations required of trainees.
- Delegated work to staff, setting priorities and goals.
Education
Master Medical Esthetician - Aesthetics
Acaydia School of Aesthetics
Provo, UT05-2025
Skills
- Skin analysis and consultation
- Hydrafacial and facial treatments
- Laser hair removal
- Skin rejuvenation techniques
- Team collaboration
- Product sales and knowledge
- Manual lymphatic drainage
- Customer service excellence
- Aesthetic procedures and services
- Time management skills
Accomplishments
- Micro needling certified
- Laser hair reduction certified
- Lash extension certified
- Injection assisting
Timeline
Barista Shift Supervisor
Dutch Bros
10.2022 - Current
Master Medical Esthetician - Aesthetics
Acaydia School of Aesthetics
Similar Profiles
Morgan BurdenMorgan Burden
Barista at Dutch BrosBarista at Dutch Bros
Corina BrisenoCorina Briseno
Barista at Dutch BrosBarista at Dutch Bros
Susanna Graciano PadillaSusanna Graciano Padilla
Barista Shift Supervisor at Dutch BrosBarista Shift Supervisor at Dutch Bros
John PerryJohn Perry
Barista Shift Supervisor at Dutch BrosBarista Shift Supervisor at Dutch Bros
Harris BahamHarris Baham
Outside Service Staff Member at Nicklaus Golf ClubOutside Service Staff Member at Nicklaus Golf Club