Sophia Dawson
San Marcos,TX
Summary
Reliable individual with strong problem-solving and communication strengths. Brings initiative and a positive attitude to new challenges. Eager to learn and contribute to team success in any environment.
Overview
2
2
years of professional experience
Work History
Device Manager
Bailey Middle School
Austin, TX
01.2026 - Current
- Managed and tracked school-wide Chromebook inventory, maintaining organized records and ensuring device availability.
- Assisted students, staff, and parents with device issues, providing clear support and resolving concerns efficiently.
- Handled transactions and device-related payments while delivering friendly, professional customer service.
- Supported standardized testing by troubleshooting Chromebook issues and minimizing disruptions.
- Led supervision of up to 800 students daily across multiple lunch periods, enforcing policies and maintaining a structured, safe environment.
To-Go Specialist
Chuy's Tex-Mex
Austin, TX
08.2025 - 01.2026
- Processed and packaged to-go orders efficiently to ensure timely customer service.
- Maintained organized workstations, enhancing order accuracy and reducing wait times.
- Communicated effectively with kitchen staff to coordinate special requests and menu modifications.
- Assisted in training new team members on order management systems and protocols.
Sales Associate
World Market
Austin, TX
06.2024 - 06.2025
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to attract and engage customers effectively.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve daily sales goals and promote store initiatives.
Education
Political Science
Texas State University
San Marcos, TXAustin Community College
Austin, TXStephen F. Austin High School
Austin, TX06-2025
Skills
- Customer service
- Verbal and written communication
- Documentation and reporting
- Project management
- Conflict resolution
- Sales techniques
- Coaching and mentoring
- Data analysis
- Financial records oversight
- Teamwork and collaboration
- Positive attitude
- Interpersonal relations
Timeline
Device Manager
Bailey Middle School
01.2026 - Current
To-Go Specialist
Chuy's Tex-Mex
08.2025 - 01.2026
Sales Associate
World Market
06.2024 - 06.2025
Political Science
Texas State University
Austin Community College
Stephen F. Austin High School