Sophia DiDomenico
East Rutherford
Summary
Dedicated and outgoing Barista with proven expertise in beverage preparation and exceptional customer service, honed at Dunkin' Donuts and Real Fruit Bubble Tea for nearly 3 years. Excelled in creating personalized, delicious beverages, significantly enhancing customer satisfaction. Skilled in cash handling and POS systems, alongside fostering a clean, welcoming environment. Demonstrates strong time management and attention to detail, ensuring high-quality service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Barista
Real Fruit Bubble Tea Tea
03.2024 - 03.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Barista
Dunkin' Donuts Franchising
01.2022 - 03.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Becton Regional Highschool
06.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Cash register operation
- Beverage preparation
- Safe food handling practices
- POS systems
- Drink customization
Timeline
Barista
Real Fruit Bubble Tea Tea
03.2024 - 03.2025
Barista
Dunkin' Donuts Franchising
01.2022 - 03.2024
Becton Regional Highschool
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