Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Sophia D'Ostilio

Lehigh Acres,Florida

Summary

Dynamic bilingual sales professional with a proven track record at Best Buy, adept in customer service and sales demonstrations. Leveraged artistic talents and hardworking nature to enhance customer experiences and drive sales. Excelled in engaging customers, managing transactions, and exceeding sales targets through exceptional service and product knowledge. Seasoned Sales Advisor with significant sales experience. Demonstrates proficiency in developing customer relationships, understanding client needs, and delivering tailored solutions. Strong communication skills and ability to influence purchasing decisions noted in past roles. Instrumental in driving revenue growth and achieving sales targets consistently.

Overview

3
3
years of professional experience

Work History

Sales Advisor

Best Buy
Fort Myers, Florida
09.2024 - 01.2025
  • Answered inquiries from customers regarding investments.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided customers with information on products and services available.
  • Greeted and assisted customers to foster positive experiences.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Operated register, handled cash and processed credit card transactions.
  • Worked in front lanes to help customers pay for their products and helped them put big items such as TVs, refrigerators, washing machines, etc. Into their cars.

Sales Associate

Kohls
Miami, FL
10.2021 - 01.2022
  • Organized stockroom shelves according to size, color or style.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Bagged or packaged purchases and wrapped gifts.
  • Handled returns and exchanges according to company policies.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Assisted at the Amazon return counter, returning products that customers needed to return in an organized manner.
  • Worked in a warehouse for online orders that needed to be completed on time so that customers could get their orders when they arrived at the store.

Education

Associate of Science -

Florida SouthWestern State College
Fort Myers, FL
06-2027

High School Diploma -

South Miami Senior High School
Miami, FL
05-2023

Skills

  • Customer service experience
  • Bilingual
  • Artistic
  • Sales demonstration
  • Hardworking
  • Sales experience

Affiliations

  • JROTC cadet
  • Best Buddies club
  • Extracurricular activities such as, soccer, basketball, flag football, baseball, softball, dance, cheerleading, cross country.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Received honor roll certificate in senior year of high school.
  • Was apart of staff in JROTC and got to work with my instructor.

Timeline

Sales Advisor

Best Buy
09.2024 - 01.2025

Sales Associate

Kohls
10.2021 - 01.2022

Associate of Science -

Florida SouthWestern State College

High School Diploma -

South Miami Senior High School

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Sophia D'Ostilio