Fashion design, shopping, photography, cosmetology,
Sophia Dwyer
Ventura,CA
Summary
Excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist Manager. Calm and level-headed in all types of situations. Friendly and reliable individual excited to take initiative and provide excellent work. Easily adaptable to high-pressure, dynamic situations. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
1
1
year of professional experience
Work History
Hostess / Takeout
Woodranch
Ventura, CA
01.2020 - 01.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Monitored dining room and guest flow to maximize table usage and minimize wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating and menu information.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Education
High School Diploma -
Saint Bonaventure High School
VenturaSkills
Interactive communication skills
Teamwork skills
Customer Service
Multitasking abilities
Excellent work ethic
Organization and Time management
Good listening skills
Responsible
Interests
Timeline
Hostess / Takeout
Woodranch
01.2020 - 01.2021
High School Diploma -
Saint Bonaventure High School