Sophia A. El-Zahr
Miami,FL
Summary
Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.
Eager facility manager, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Facility Manager
Herbert Wellness Center
09.2020 - 05.2023
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Supervised staff in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Conducted inspections of facility grounds, external structure, systems, and equipment.
- Maintained facility grounds, equipment and safety compliance.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Assisted with agricultural and landscaping designs and plans.
- Managed entire facility used by over 17,000 enrolled students, as well as alumni, associated family, and community members
Lifeguard
UC Pool
04.2021 - 05.2023
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Managed over 100 swimmers per day
Pool Lifeguard
American Pools
01.2021 - 05.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of 40+ guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress
- Attentively monitored swimmers to identify distress.
Busser/Food Runner
Italian Bistro
06.2020 - 08.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Busser/ Food Runner
Desidario’s Stone Tavern
05.2019 - 09.2019
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Education
Bachelor of Arts - Psychology
University of Miami
Coral Gables, FL05.2023
Skills
- Program Management
- Public Safety
- Patron Support
- Staff Management
- Team Leadership
- Cardiopulmonary Resuscitation (CPR)
- Water Sampling
- Emotional Awareness
- Data Analysis
Certification
First aid, Lifeguard Certification, Scissor Lift Certified, CPR Certified
Additional Information
- Awards: ,University of Miami Presidential Award · University of Miami Canes Achievement Award · 2017-202020 Presidential Community Service Award · 2019 Women’s Book Award · 4 Years of VHS Gold Community Service Award · President’s Education Award · Joseph Brown Pirret III Memorial Scholarship · Lebanon Township PTA Scholarship · Jonathan Sekula Memorial Award · Frank, Ada, and Elizabeth Compton Award · Renaissance Athlete Award · VHS Cross Country and Track and Field Booster Club Outstanding Leadership Award · Students 4 Change Award · Nanni Award Achievements: · English Honors Society · World Language Honors Society · Math Honors Society · National Honors Society (President)
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Lifeguard
UC Pool
04.2021 - 05.2023
Pool Lifeguard
American Pools
01.2021 - 05.2023
Facility Manager
Herbert Wellness Center
09.2020 - 05.2023
Busser/Food Runner
Italian Bistro
06.2020 - 08.2020
Busser/ Food Runner
Desidario’s Stone Tavern
05.2019 - 09.2019
Bachelor of Arts - Psychology
University of Miami
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