Sophia Escalante
Baytown,TX
Summary
Dynamic and detail-oriented professional with experience at Panda Express Restaurant, excelling in customer service and cash handling. Proven track record of enhancing customer satisfaction through effective problem-solving and multitasking skills. Committed to teamwork and maintaining a high standard of professionalism in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Panda Express Restaurant
Baytown, TX
07.2022 - Current
Customer-focused and detail-oriented professional with experience in fast-paced environments. Proven ability to handle transactions accurately, provide exceptional customer service, and maintain a high level of professionalism. Strong cash-handling skills, ability to multitask, and a commitment to teamwork
Education
Goose Creek Memorial High School
Baytown, TX05.2024
Skills
- Strong work ethic
- Customer service
- Problem-solving
- Multitasking and organization
- Cash handling proficiency
- Point of sale systems
Additional Information
Beacon Federal Credit Union
Intern Teller, September 2023 - May 2023
- Assist members with routine financial transactions, including deposits, withdrawals, and loan payments
- Handle cash, checks, and electronic payments while ensuring transaction accuracy
- Learn and follow security procedures to prevent fraud and errors
- Answer basic member inquiries about accounts, loans, and other credit union services
- Support senior tellers and branch staff with administrative tasks and customer service initiatives
- Observe and participate in sales or referral opportunities for credit union products
- Gain knowledge of financial regulations, compliance, and credit union policies
Languages
Spanish
Native or Bilingual
Timeline
Front of House Employee
Panda Express Restaurant
07.2022 - Current
Goose Creek Memorial High School