Sophia Espino
18660 SE 216th St Renton,WA
Summary
Dynamic and detail-oriented professional with experience food handling at Creative Coffee Brewing, excelling in customer service and team collaboration. Proven ability in cash handling and problem-solving, consistently enhancing customer satisfaction. Recognized for training new staff and maintaining high standards in a fast-paced environment, ensuring operational efficiency and a welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Creative Coffee Brewing
03.2024 - Current
- Prepared high-quality espresso beverages to customer specifications.
- Maintained cleanliness of coffee equipment and workstations, ensuring compliance with health standards.
- Provided exceptional customer service, enhancing overall customer satisfaction and loyalty.
- Trained new baristas on beverage preparation techniques and customer interaction protocols.
- Worked efficiently in a fast-paced, stressful environment.
Team Member
Jamba
06.2022 - 04.2023
- Assisted team in daily operations, ensuring smooth workflow and adherence to procedures.
- Collaborated with colleagues to maintain cleanliness and organization in work areas.
- Learned and operated various tools and equipment safely to support production tasks.
- Delivered excellent customer service by addressing inquiries and resolving issues promptly.
Guest Advocate
Target
10.2021 - 06.2022
- Assisted guests in locating products, enhancing overall shopping experience.
- Handled guest inquiries and resolved issues promptly, ensuring customer satisfaction.
- Supported sales floor operations by restocking merchandise and maintaining displays.
- Operated point-of-sale systems efficiently to process transactions accurately.
Education
Associate of Arts And Sciences - Health Sciences
Bellevue College
Bellevue, Washington, WA04-2025
High School Diploma -
Tahoma High School
Maple Valley, WA06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Adaptive and creative
- Safe food handling
- POS system operation
- Product upselling
- Multitasking and organization
- Order taking
Certification
Food Handlers
First Aid and CPR
Languages
French
Professional Working
Timeline
Barista
Creative Coffee Brewing
03.2024 - Current
Team Member
Jamba
06.2022 - 04.2023
Guest Advocate
Target
10.2021 - 06.2022
Associate of Arts And Sciences - Health Sciences
Bellevue College
High School Diploma -
Tahoma High School