Hi, I’m
Sophia Flores
Sunnyside,WA
Summary
Dynamic and engaging professional with experience at Albertsons Supermarket, adept in espresso machine operation and fostering positive customer relationships. Demonstrated ability to manage time efficiently and work collaboratively in team settings. Excelled in creating a welcoming atmosphere and resolving customer issues, contributing to enhanced customer loyalty and workplace productivity.
Overview
4
years of professional experience
Work History
Albertsons Supermarket
Barista
04.2024 - 10.2024
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Cleaned counters, machines, utensils, and seating areas daily
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
Prestige Care And Rehabilitation
Receptionist
10.2020 - 05.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
- Resolved customer problems and complaints
Education
Sunnyside High SchoolSunnyside, WA
Diploma
06.2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Order taking
- Opening and closing duties
- Cash handling
- Active listener
- Espresso machine operation
- Safe food handling
Timeline
Barista
Albertsons Supermarket
04.2024 - 10.2024
Receptionist
Prestige Care And Rehabilitation
10.2020 - 05.2022
Sunnyside High School
Diploma
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