Sophia Flores
Ontario,CA
Summary
Dedicated caregiver skilled in health monitoring and appointment scheduling. Known for maintaining confidentiality and providing compassionate care to enhance resident well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Oakmont assiant living
Chino Hills, California
02.2024 - Current
- Assisted residents with daily living activities and personal care needs.
- Provided emotional support and companionship to enhance resident well-being.
- Maintained a clean and safe environment in shared living spaces.
- Monitored resident health conditions and reported changes to nursing staff.
- Trained new staff on caregiving protocols and best practices at the facility.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Front Desk Assistant
Dr David Alfaro
West Covina, California
05.2020 - 09.2025
- Scheduled appointments using electronic health record systems efficiently.
- Greeted and assisted patients upon arrival at the medical office.
- Managed incoming calls, directing inquiries to appropriate staff members.
- Maintained patient confidentiality while handling sensitive information daily.
- Prepared patient files and documents for upcoming appointments accurately.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Updated room availability status for front office system and property management software system.
- Maintained accurate records of guest accounts using computerized systems.
Education
CPT1 -
Healthstaff Training Institute
Ontario, CA08-2024
Medical Assistant -
American Career College
CA01-2023
High School Diploma -
Options For Youth
Rancho Cucamonga, CA10-2022
Skills
- Health monitoring
- Appointment scheduling
- Confidentiality maintenance
- Emotional intelligence
- Communication skills
- Training and mentoring
- Time management
- Personal hygiene assistance
- Dementia care
- Resident empowerment
- Direct patient care
Certification
- Basic Life support
- CPT1
Timeline
Caregiver
Oakmont assiant living
02.2024 - Current
Front Desk Assistant
Dr David Alfaro
05.2020 - 09.2025
CPT1 -
Healthstaff Training Institute
Medical Assistant -
American Career College
High School Diploma -
Options For Youth
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