Sophia Fonseca
Bowling Green,OH
Summary
Proven professional with a strong work ethic and exceptional problem-solving skills, demonstrated through a history of fostering skill development and enhancing customer loyalty at Christy's Corner Cafe. Adept in cleaning and sanitizing at the Airbnb, with a commitment to improving workplace hygiene and safety. Builds trust and rapport with clients by delivering results that exceed expectations. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Proactive and caring tutor with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
2
2
years of professional experience
Work History
Babysitter
Angela Claubaugh
07.2022 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Job Coach
Christy's Corner Cafe
05.2022 - Current
- Mentored and trained employees to improve performance and encourage professional growth.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
- Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
- Collaborated with local businesses to host joint events, fostering community engagement.
- Trained and motivated employees to perform daily business functions.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Cleaner
Airbnb
05.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Tutor
Angela Claubaugh
06.2022 - 06.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
Education
Bachelor of Arts - Undecided
Bowling Green State University
Bowling Green, OH06.2028
High School Diploma -
Woodmore High School
Elmore, OH06.2024
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Cleaning and sanitizing
- Customer Service
- Problem-solving skills
- Creative Thinking
- Collaboration and Teamwork
- Skill Development
Timeline
Babysitter
Angela Claubaugh
07.2022 - Current
Tutor
Angela Claubaugh
06.2022 - 06.2024
Job Coach
Christy's Corner Cafe
05.2022 - Current
Cleaner
Airbnb
05.2022 - Current
Bachelor of Arts - Undecided
Bowling Green State University
High School Diploma -
Woodmore High School