Sophia Gray
Tulsa
Summary
A reliable student seeking an entry-level position. Offering excellent communication and good judgment. Eager to learn and grow in a position and always bring a positive attitude and willingness to take on responsibilities.
Overview
6
6
years of professional experience
Work History
Team Member
3 Natives
06.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Guest Services Representative
Nothing Bundt Cakes
01.2023 - Current
- Delivered exceptional guest services to every customer by leveraging extensive knowledge of products and creating welcoming, positive experiences.
- Recommended products to guests, thoroughly explaining details.
- Provided excellent customer service by responding to requests, assisting with product selection, and handling ordering functions.
- Communicated professionally with colleagues and guests.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with astrong work ethic.
Volunteer
Catholic Charities
05.2020 - Current
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
Volunteer
Food Bank Of Eastern Oklahoma
05.2020 - Current
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Tasks include bagging, boxing, assembling, sorting, weighing, and labeling food donations and product in the Volunteer Center
Pet Sitter
Family & Friends
01.2018 - Current
- Gave animals proper attention to promote secure environment
- Exercised animals regularly with walks and play activities.
- Communicated on a regular basis via phone, and text.
Volunteer
Nightlife Tulsa
10.2022 - 10.2022
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Hospitality - Greeting and engaging with individuals and their pets. Helped assist with introducing individuals to different stations for food, clothing, etc.
Education
Bishop Kelley High School
Tulsa05.2024
Skills
- Christian Education
- Active Listener
- Compassionate
- Teamwork and Collaboration
- Facility Cleaning
- Attention to Detail
- Guest Relations
- Accurate Cash Handling
Hobbies
My hobbies include - Drawing and art, camping and spending time outdoors with my family.
Timeline
Team Member
3 Natives
06.2023 - Current
Guest Services Representative
Nothing Bundt Cakes
01.2023 - Current
Volunteer
Nightlife Tulsa
10.2022 - 10.2022
Volunteer
Catholic Charities
05.2020 - Current
Volunteer
Food Bank Of Eastern Oklahoma
05.2020 - Current
Pet Sitter
Family & Friends
01.2018 - Current
Bishop Kelley High School
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