Sophia Guiliani
Jacksonville
Summary
High-performing production specialist bringing an energetic approach and superior work ethic to effectively handle fast-paced production. Supports team members by efficiently restocking supplies, cleaning up work areas and moving finished products onto sales floor.
Efficient in taking on any job and completing high-quality work.
Organized and dependable while being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Grocery Team Member
Whole Food Market
Jacksonville Beach, FL
04.2025 - 03.2026
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Retrieved items for customers and verified prices.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted customers in selecting products, providing exceptional service and enhancing shopping experience.
- Assisted in ordering tasks and confidently used new systems and programs to keep inventory numbers accurate.
Production Specialist
Fresh Market Inc.
Ponte Vedra, FL
04.2023 - 04.2025
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Delivered superior customer service by responding to inquiries and complaints.
- Supported fellow staff members with delivery and pickup of customer orders.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing. Consisted of doing two or three loads at a time.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Managed incoming calls daily from new and previous customers
Laundry Attendant
DHKP Holdings, Inc.
Jacksonville, FL
07.2023 - 01.2025
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Delivered superior customer service by responding to inquiries and complaints.
- Supported fellow staff members with delivery and pickup of customer orders.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing. Consisted of doing two or three loads at a time.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Managed incoming calls daily from new and previous customers
Bakery Assistant
The Bakery: Strictly Guffey
Guffey
11.2021 - 03.2023
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Lifted and moved items weighing over 50 pounds using proper lifting techniques.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Measured and mixed ingredients accurately to assist in baking process.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Served guests on our weekend specials, including cleaning off tables of scraps and dishes, accurately taking orders in professional but quick manner.
Education
High School Diploma -
South Park High School
Fairplay, CO06-2022
Skills
- Hospitality and accommodation
- Production scheduling
- Priority management
- Batch production
- Quality inspection
- Heavy lifting
- Quality inspections
- Waste reduction
- Cross-training
- Cleanliness and hygiene
- Shelf stocking
- Product rotation
- Teamwork and collaboration
- Excellent communication
Timeline
Grocery Team Member
Whole Food Market
04.2025 - 03.2026
Laundry Attendant
DHKP Holdings, Inc.
07.2023 - 01.2025
Production Specialist
Fresh Market Inc.
04.2023 - 04.2025
Bakery Assistant
The Bakery: Strictly Guffey
11.2021 - 03.2023
High School Diploma -
South Park High School