Summary
Overview
Work History
Education
Skills
References
Timeline
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Sophia Hill

Bellingham,Washington

Summary

I'm a hard worker and am willing to learn any job that I'm given. I'm well versed in time management skills in fast-paced restaurant environments. I'm successful at handling tables of all sizes with accuracy and impeccable service skills. I constantly strive to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Caregiver

Family Resources Home Care
Bellingham, WA
01.2023 - Current
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Followed safe lifting and transferring techniques to transport residents.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Monitored health and well-being of clients and reported significant health changes.

Server/Host

Jacks BBQ
Bellingham, WA
04.2022 - 11.2023
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Team Member

Panera Bread
Lynnwood, WA
03.2020 - 08.2020
  • Designed appealing product displays to maintain unique presentation.
  • Provided excellent customer service by anticipating customer needs.
  • Worked well with others in the kitchen and prep areas

Team Member

McDonald's
Lynwood , WA
02.2019 - 01.2020
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Greeted customers upon entering the store with friendly demeanor.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Answered phone calls regarding inquiries about products or services.

Education

Some College (No Degree) - Nursing

Whatcom Community College
Bellingham, WA

Skills

  • Hospitality
  • Food Running
  • Guest Engagement
  • Food Safety Understanding
  • Meal Preparation
  • Progress Documentation
  • Compassionate Client Care

References

References available upon request.

Timeline

Caregiver

Family Resources Home Care
01.2023 - Current

Server/Host

Jacks BBQ
04.2022 - 11.2023

Team Member

Panera Bread
03.2020 - 08.2020

Team Member

McDonald's
02.2019 - 01.2020

Some College (No Degree) - Nursing

Whatcom Community College

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Sophia Hill