Sophia Howard
Maurices
St. Louis,MO
2
Languages
4
years of professional experience
Proactive employee that was quickly thought of as a leader. Assumed manager responsibilities effectively and added to daily operations. Maintained a clean, organized environment that enhances customer experience and encourages strong associate productivity.
Work History
Part-Time Assistant Manager
3 Years 11 Months- Oversaw daily operations, complying with company policies as well as ensuring good customer service.
- Trained new employees to follow procedures, cultivate teamwork, and help customers to their best ability.
- Improved store presentation with changes to visuals through both merchandise and bar layouts.
- Helped yearly with managing and observing inventory levels.
- Took part of getting new merchandise onto the sales floor, as well as packaging and shipping digital orders of in store products.
- Maintained a clean, safe, and organized work environment for both associates and customers.
- Gave hands-on help to customers for various different fashion related needs and wants.
- Regularly completed opening and closing procedures in many different situations that were overcome and resolved.
- Created rapports with several customers that fostered returning business with exceptional service.
- Managed with each associate's personal training, learning, and most effective work styles in mind.
Education
High School Diploma
- Awarded seal of biliteracy in french
- Honoree of summa cum laude
- 4.2 GPA
- Completed AP courses in world history, literature, government, calculus 1 and 2, psychology, statistics, mechanical physics, and electromagnetic physics
- National Honor's Society Member
- Rockwood Summit Robotics's Team Member
- Trips abroad to Belgium, France, Monaco, and Switzerland to further learn francophone cultures
- Ranked in Top 5% of class
Associate of Science - General STEM
Bachelor of Science - Aerospace Engineering
Skills
Retail operations
Customer service
Team management
Team leadership
Task delegation
Decision-making
Problem-solving
Money handling
Employee engagement
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Part-Time Assistant Manager
Maurices
09.2022 - 08.2026Read More
Rockwood Summit High School
High School Diploma
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St. Louis Community Collage
Associate of Science from General STEM
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Missouri University of Science & Technology
Bachelor of Science from Aerospace Engineering
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