Sophia Hunsberger
Colfax
Summary
Dedicated worker with strong customer service skills and effective communication. Committed to enhancing comfort and safety while ensuring a vivacious atmosphere.
Overview
5
5
years of professional experience
Work History
Radiology Technician Aide
MercyOne Medical Center - Des Moines
Des Moines, IA
02.2023 - Current
- Assisted radiologists with patient positioning for accurate imaging results.
- Maintained and sanitized imaging equipment following strict safety protocols.
- Prepared examination rooms and ensured readiness for procedures.
- Monitored patients' comfort during imaging processes, addressing concerns promptly.
- Documented patient information and imaging details in electronic health records.
- Collaborated with medical staff to streamline workflow and improve patient care efficiency.
- Trained new aides on equipment handling and safety procedures to ensure compliance.
- Delivered exceptional customer service, addressing questions or concerns from both patients and family members regarding radiology services.
- Increased patient satisfaction through clear communication of procedural expectations and exceptional bedside manner.
Patient Transporter
MercyOne Des Moines Medical Center
Des Moines, IA
02.2023 - Current
- Transported patients efficiently between departments using wheelchairs and stretchers.
- Ensured patient safety and comfort during transport through effective communication with nursing staff.
- Collaborated with medical teams to assess and prioritize transport needs across the facility.
- Maintained cleanliness and organization of transport equipment, adhering to infection control protocols.
- Warmly greeted patients and visitors and made each feel welcome.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Grocery Clerk
Fareway
Colfax, IA
02.2023 - 04.2024
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained inventory levels by restocking shelves and organizing merchandise displays.
- Operated cash register efficiently, processing transactions accurately and providing change.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
Dietary Aide
Newton Village
Newton, IA
02.2021 - 04.2023
- Prepared nutritious meals according to dietary guidelines and resident preferences.
- Assisted kitchen staff with food preparation and serving during meal times.
- Maintained cleanliness and organization of kitchen and dining areas.
- Monitored inventory levels of food supplies, reporting shortages as needed.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Education
High School Diploma -
Colfax-Mingo Junior-Senior High School
ColfaxSkills
- Safety and security procedures
- Documentation and reporting
- Quality control efforts
- Attention to detail
- Critical thinking
- Team collaboration
- Effective communication
- Customer service expertise
Timeline
Radiology Technician Aide
MercyOne Medical Center - Des Moines
02.2023 - Current
Patient Transporter
MercyOne Des Moines Medical Center
02.2023 - Current
Grocery Clerk
Fareway
02.2023 - 04.2024
Dietary Aide
Newton Village
02.2021 - 04.2023
High School Diploma -
Colfax-Mingo Junior-Senior High School