TAISIIA YANUSHONOK
Norwalk,CT
Summary
Hardworking employee with customer service, multitasking, and time management abilities.
Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Radiology Technician Aide
Stamford Health
04.2024 - Current
- Enhanced patient comfort by providing compassionate care and assistance during radiology procedures.
- Increased patient satisfaction through clear communication of procedural expectations and exceptional bedside manner.
- Collaborated with interdisciplinary teams to provide comprehensive care for patients undergoing various diagnostic tests.
- Contributed to the team''s success by maintaining accurate patient records and appointment schedules.
- Participated in ongoing professional development opportunities, staying current with industry best practices and advancements in technology.
- Promoted a positive workplace culture through active participation in team-building events and staff meetings.
- Demonstrated exceptional phone etiquette.
- Answered questions from patients regarding exams or treatment plans.
- Transported radiologic materials between departments as needed.
- Responded promptly to voicemail messages left by customers.
- Completed connections between callers, departments and professionals.
- Operated telephone switchboards and systems to advance and complete connections.
- Observed signal lights on switchboards and dialed or pressed buttons to make connections.
- Managed time effectively while multitasking in high-pressure situations.
- Displayed strong attention to detail when assembling decorative elements prior to events.
- Demonstrated strong attention to detail and accuracy when providing information to Security
Customer Service Cashier
Dollar Tree
09.2023 - Current
- Greeted customers and provided friendly customer service
- Operated cash registers to process payments for goods and services
- Balanced cash drawers at the end of each shift
- Processed credit card transactions accurately and efficiently
- Resolved customer complaints in a professional manner
- Informed customers about product pricing and answered questions regarding products and services available in the store
- Greeted customers and responded to informational requests
- Built loyal clientele through friendly interactions and consistent appreciation
- Processed credit card, EBT and gift certificate payments in electronic computer systems
- Counted and balanced cashier drawers
- Welcomed customers, offering assistance to help find store items
- Maintained work area and kept cash drawer organized.
Merchandiser
Marshalls
05.2023 - 08.2023
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed
- Created merchandising plans based on customer buying habits and trends in the industry
- Developed promotional strategies to increase sales of featured products
- Researched new products to determine potential success in assigned stores
- Organized displays according to company standards and specifications
- Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale
- Analyzed inventory levels and made adjustments accordingly for maximum profitability
- Assisted customers with locating desired items within store locations
- Provided feedback from customers regarding product selection, display, and pricing.
Education
High School Diploma -
Ukrainian School
05.2017
Skills
Customer Service
Product Knowledge
Cross-Selling Abilities
POS System Operation
Cash Management
- Teamwork
Positive and Professional
Customer Relationship Management (CRM) Microsoft Word
Patient Assistance
Positive and professional
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Timeline
Radiology Technician Aide
Stamford Health
04.2024 - Current
Customer Service Cashier
Dollar Tree
09.2023 - Current
Merchandiser
Marshalls
05.2023 - 08.2023
High School Diploma -
Ukrainian School
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