Sophia Jacobs
Denver,United States
Summary
Well-qualified leasing consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Specialist
Trion Properties, Inc.
03.2023 - Current
- Increased lease renewals by effectively addressing tenant concerns and maintaining positive relationships.
- Streamlined leasing processes for increased efficiency in handling applications, credit checks, and documentation.
- Negotiated favorable lease terms with prospective tenants to maximize revenue and ensure a mutually beneficial agreement.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
- Capable of handling high volume traffic, handling and executing over 40 leases in April 2023.
Leasing Specialist
Shea Properties
03.2021 - 02.2023
- Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals.
- Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
- Assessed applicant eligibility based on financial stability and background checks, minimizing risk of delinquent accounts or evictions.
- Maintained over 95% occupancy through the duration of a $1 million capital project.
- Conducted regular inspections of vacant units to ensure they were ready for occupancy by new tenants in a timely manner.
Home Furnishing Consultant
American Furniture Warehouse
06.2020 - 01.2021
- Improved customer satisfaction by providing personalized home furnishing consultations and recommendations.
- Increased sales revenue through effective product presentation and persuasive communication skills.
- Developed strong client relationships by maintaining consistent follow-ups and addressing customer concerns promptly.
- Collaborated with design team to create visually appealing showroom displays, resulting in increased foot traffic and sales inquiries.
- Consistently exceeded sales goals by 16% on a weekly basis.
Closing Expert/Style Consultant
Target
08.2017 - 06.2020
- Developed a loyal client base through exceptional customer service and tailored styling advice.
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
Education
In Progress - Economics
Metropolitan State University of Denver
Denver, CO05.2028
Skills
- Affordable Housing
- Property Management
- Sales Operations
- Market Data Collection
- Legal Compliance
- Phone Etiquette
- Lease Oversight
- Background Checks
- Information Analysis
- Email Communication
Certification
- Fair Housing Training - Annually since March 2021
Timeline
Leasing Specialist
Trion Properties, Inc.
03.2023 - Current
Leasing Specialist
Shea Properties
03.2021 - 02.2023
Home Furnishing Consultant
American Furniture Warehouse
06.2020 - 01.2021
Closing Expert/Style Consultant
Target
08.2017 - 06.2020
In Progress - Economics
Metropolitan State University of Denver
- Fair Housing Training - Annually since March 2021
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