Sophia Janiga
Traverse City,MI
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dairy Queen Store
05.2022 - Current
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Candle Maker
Evil Queen Inc
05.2021 - 08.2021
- Improved overall production efficiency by optimizing wax melting process, reducing waste and increasing output.
- Reduced production time with efficient work processes and streamlined manufacturing techniques.
- Enhanced candle quality by utilizing precise measurements and implementing strict quality control measures.
- Cleaned jars, scraped floors, performed other general cleaning duties.
Education
Bachelor of Arts - Music
Grand Valley State University
Allendale, MI05.2027
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Flexible Schedule
- Conflict Resolution
- Strong verbal and written communication
Timeline
Shift Leader
Dairy Queen Store
05.2022 - Current
Candle Maker
Evil Queen Inc
05.2021 - 08.2021
Bachelor of Arts - Music
Grand Valley State University
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