SOPHIA JEAN, MSN, APRN, FNP-BC
Queens Village
Summary
Qualified Case Manager with robust background in community health nursing. Demonstrate expertise in administering patient care, health education, and advocacy, leading to improve community health outcomes. Consistently leverage critical thinking and compassionate communication to deliver high-quality care and foster strong patient relationships.
Overview
11
11
years of professional experience
Work History
Community Health Nurse
NYCHH
Queens, NY
01.2025 - Current
- Manage 30-35 patients a week
- CHHA
- Supervise Home Health Aides
- Review insurance
- Coordinate care
- Administer health assessments and developed care plans for diverse patient populations.
- Educate community members on preventive health measures and chronic disease management.
- Collaborate with multidisciplinary teams to enhance patient care coordination and outcomes.
- Facilitate safe discharge from hospital.
- Conduct outreach programs to increase awareness of available health services within the community.
- Follow all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Family Nurse Practitioner
Essen Healthcare
Queens, New York
11.2023 - Current
- Family Nurse Practitioner, House Call
- Manage 50-60 patients a week
- Perform medical exam and develop an individual care plan.
- Provide routine and preventive care as needed.
- Assess, order, and interpret diagnostic and laboratory texts.
- Prescribe medication and non-pharmacologic treatments Coordinate care and educate patients and family members.
- Collaborate with multidisciplinary teams to optimize patient outcomes and improve service.
- Educate patients on disease management and preventive health practices to enhance overall wellness.
- Monitor and evaluate treatment effectiveness, adjusting care plans as necessary for improved results.
- Educate and guide patients on disease prevention and healthy lifestyle habits to prevent Type-2 diabetes and other complications.
- Monitor patient progress and adjust treatments accordingly.
- Improve patient outcomes by implementing evidence-based care and treatment plans tailor to individual needs.
- Promote health maintenance and disease prevention through patient education and counseling on lifestyle modifications.
- Help patients manage acute and chronic pain.
- Provide mental health support by assessing emotional well-being, offer counseling services, and refer patients to specialists when needed.
- Reduce emergency room visits for chronic disease patients by implementing proactive management strategies.
- Participate in continuing education opportunities to stay current on best practices in nursing care.
- Discuss care plans with patients and explain test results and proper use of medications.
- Prescribe medications or treatments based on patient medical assessments.
- Monitor patient condition and progress, ordering appropriate laboratory tests.
- Facilitate patient referrals to specialists and other healthcare providers.
Registered Nurse
Regional Care Network/DocGo
New York City Boroughs, New York
05.2021 - 01.2024
- Administered Covid-19 vaccine IM as either a two-dose series or single dose.
- Explained the possible side effects such as fatigue, chills, fever, headaches and what to do if one or more occurs.
- Provided rapid and PCR Covid-19 testing.
- Worked with the Migrant Project by providing up-to-date immunization to infants/children and emergent care.
- Referred single males and families to appropriate departments/resources for housing placement and other needs.
- Educated patients and families on treatment options, promoting adherence to care protocols.
- Conducted assessments to identify patient needs, ensuring tailored interventions for diverse populations.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Registered Nurse
SCO Family Services
Queens, NY
07.2019 - 01.2021
- Worked with 20 adolescents and teenagers with behavioral health issues.
- Ensured they follow up with their therapists and psychiatrists and adhered to their medication regimens.
- Provided emotional support to the youths and their families.
- Administered patient medications and monitored vital signs to ensure optimal health outcomes.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Streamlined workflow processes to enhance efficiency in patient care delivery.
- Mentored junior nursing staff, fostering professional development and enhancing team performance.
- Led quality improvement initiatives to elevate standards of patient care and safety practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
- Educated patients and families on treatment options, promoting adherence to care protocols.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Registered Nurse
Jamaica Hospital
Queens, NY
06.2018 - 02.2019
- Worked in collaboration with other members of the medical-surgical unit.
- Provided direct patient care to acutely ill patients with a wide range of diagnosis including stroke, heart diseases, lung cancer, breast cancer, pneumonia, diabetes.
- Performed focused assessments, monitored lab values and test results, completed documentation including health histories, formulated nursing diagnoses, care plans and provided detailed medications and discharged education for patients and families.
Registered Nurse
White Glove Agency
Brooklyn, NY
07.2016 - 12.2018
- Worked as a nursing supervisor in a 90 bedded care facility.
- Responded to emergency situations by providing airway management, administering emergency fluids or drugs, or using basic advanced cardiac life support techniques.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Registered Nurse
Department of Health-IPRO
Lake Success, NY
02.2015 - 11.2015
- Supervised and Screened over 100 passengers of West African travelers at JFK International Airport for the Ebola Virus.
- Assessed vital signs, interviewed, and collected data on passengers.
- Informed passengers to use thermometers to check their temperature daily while being quarantined and reported findings to assigned healthcare members.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Education
Master of Science Nursing/Family Nurse Practitioner - Nursing
Molloy University
Rockville Center, New York05.2021
Bachelor of Science in Nursing - Nursing
Adelphi University
Garden, New York05.2015
Associate Degree in Applied Science in Nursing - Nursing
Saint Paul School of Nursing
Queens, New York12.2012
Bachelor of Art - Family and Consumers Sciences
Queens College City University of New York
Flushing, NY05.2000
Skills
- Utilization Review
- Communication Skills
- EPIC and SIGMA MACOSX Windows OS Microsoft Office
- Fluent in French, Creole and English
- Evidence-Based Nursing
- Individual Care Plan Routine and Preventive Care
- Immunizations
- Basic and Advanced Cardiac Life Support Tracheostomy Care
- Intravenous Care Ventilator Care Ileostomy Care Nephrostomy Care
- Advanced Cardiac Life Support
- HEDIS Certification
- Central lines Management IV Insertion Phlebotomy
- Wound Care Foley Catheter Insertion
- Community education
- Pain management
- Insurance plan expert
- Mental health support
- Diabetes management
- Emergency preparedness
- Health education
- Referral coordination
- Decision-making
- Patient and family advocacy
- Wound care
- Multitasking Abilities
- Time management
- Problem-solving
- Teamwork and collaboration
Timeline
Community Health Nurse
NYCHH
01.2025 - Current
Family Nurse Practitioner
Essen Healthcare
11.2023 - Current
Registered Nurse
Regional Care Network/DocGo
05.2021 - 01.2024
Registered Nurse
SCO Family Services
07.2019 - 01.2021
Registered Nurse
Jamaica Hospital
06.2018 - 02.2019
Registered Nurse
White Glove Agency
07.2016 - 12.2018
Registered Nurse
Department of Health-IPRO
02.2015 - 11.2015
Bachelor of Art - Family and Consumers Sciences
Queens College City University of New York
Master of Science Nursing/Family Nurse Practitioner - Nursing
Molloy University
Bachelor of Science in Nursing - Nursing
Adelphi University
Associate Degree in Applied Science in Nursing - Nursing
Saint Paul School of Nursing