Sophia Kane
Liberty National Life Insurance Company
Enterprise,AL
1
Certification
6
years of professional experience
Dynamic professional with extensive experience in Medicare insurance, skilled at navigating complex regulations and delivering customized solutions to meet client needs. Proven ability to foster collaborative teams, drive positive outcomes, and adapt to evolving industry challenges. Expertise in customer service, policy analysis, and effective communication ensures high levels of satisfaction and compliance. Committed to making a meaningful impact through a results-oriented approach and dedication to excellence.
Work History
Life Insurance Agent
2 Months- Developed personalized insurance plans tailored to clients' needs.
- Conducted comprehensive client assessments to identify coverage gaps.
- Educated clients on policy benefits and risk management strategies.
- Strengthened client relationships through regular follow-ups and support.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Medicare Insurance Agent
9 Months- Conducted high-volume inbound and outbound calls to generate leads and convert prospects into enrolled clients
- Built trust quickly with seniors by simplifying complex Medicare plans into clear, personalized options
- Consistently met or exceeded sales and enrollment targets in a fast-paced environment
- Guided clients through the full enrollment process while ensuring strict compliance with CMS regulations
- Identified client needs through detailed consultations and recommended tailored Medicare Advantage, Supplement, and Part D plans
- Maintained accurate and organized client records using CRM systems to track interactions and follow-ups
Medicare Insurance Agent
5 Months- Provided personalized consultations to clients, assessing their healthcare needs and recommending appropriate Medicare insurance options
- Educated clients on the features, benefits, and coverage details of various Medicare insurance plans
- Built strong relationships with insurance carriers to stay updated on plan changes, pricing updates, and industry trends
- Assisted clients in completing enrollment applications accurately and efficiently
- Resolved customer inquiries, concerns, and complaints promptly to ensure high levels of customer satisfaction
Seasonal Medicare Insurance Agent
3 Months- Built strong relationships with insurance carriers to stay updated on plan changes, pricing updates, and industry trends
- Assisted clients in completing enrollment applications accurately and efficiently
- Resolved customer inquiries, concerns, and complaints promptly to ensure high levels of customer satisfaction
- Participated in training programs to stay up-to-date on changes in Medicare regulations and compliance requirements
- Maintained detailed records of client interactions, transactions, and communications using CRM software
- Maintained a high level of professionalism and integrity while adhering to ethical standards set by the industry
- Worked closely with marketing team to develop targeted campaigns promoting Medicare insurance plans during open enrollment periods
Insurance Agent
5 Months- Provides service to clients’ changing insurance needs by selling life, health, and disability insurance.
- Establishes productive working relationships with clients.
- Develop a base for long-term sources of clients.
- Compiles lists of prospects.
- Determines clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
- Ascertains clients’ long-term goals.
- Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Registered Behavioral Technician
6 Months- Communicated with patients’ family members to explain the treatment process, answer questions and maintain relationships.
- Monitored patients’ well-being and reported changes or unusual behavior or physical illness to medical staff.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Engaged students through play activities while incorporating therapeutic techniques.
Lead Lifeguard
3 Years 6 Months- Prepared weekly schedules for lifeguards.
- Performed regular water testing to monitor chemical levels throughout the day according to health code standards.
- Assessed emergency situations quickly while remaining calm under pressure; administered first aid when necessary.
- Communicated effectively with patrons regarding policies, regulations, and general information about the facility.
- Used training and medical supplies to examine injured people and administer first aid.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
Education
Bachelor's Degree - Psychology
High School Diploma
Skills
Sales and Negotiation
Human Resource Management
Emergency Response
Teamwork and Collaboration
Organized and Efficient
Product presentation
Goal oriented
Medicare
Building relationships
Client service
Insurance policy sales
Client account management
Certification
- American Heart Association First Aid and CPR
- Health Insurance License in 42 States
- Accident and Sickness License inn 42 States
- Life Insurance License in Two States
Timeline
Life Insurance Agent
Liberty National Life Insurance Company
06.2026 - 08.2026Read More
Medicare Insurance Agent
Insure Choice LLC
08.2025 - 05.2026Read More
Medicare Insurance Agent
WBW Insurance
02.2025 - 07.2025Read More
Seasonal Medicare Insurance Agent
Teleperformance
09.2024 - 12.2024Read More
Insurance Agent
Colonial Life
04.2024 - 09.2024Read More
Registered Behavioral Technician
The Learning Tree
10.2023 - 04.2024Read More
Lead Lifeguard
MWR Aquatics
06.2020 - 12.2023Read More
Troy University
Bachelor's Degree from Psychology
Read More
Enterprise High School
High School Diploma
Read More