Sophia Kim
Woodbridge,Virginia
Summary
Proactive and caring worker with 6 months of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Supportive Math Tutor with experience guiding students through academic challenges in individualized sessions. Provides progress assessment plans, helping students establish personal goals and remain accountable for success. Creative math educator employs innovative learning tools to build personal confidence among students.
Dedicated Hospital Volunteer driven to make positive contributions to others by leveraging available time and expertise. Familiar with hospital operations and patient care needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Seasonal Retail Sales Associate
H&M
06.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Junior Auxiliary Hospital Volunteer
Sentara Northern Virginia Medical Center
03.2022 - 09.2022
- Provided support and companionship to patients in need of assistance.
- Reported patient requests, concerns and other observations to staff.
- Developed strong communication skills to convey messages to personnel by phone, email or text.
- Developed strong social skills by communicating and greeting with patient's family members and helping them find their family members' room
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
- Managed inventory of supplies for assigned unit, maintaining adequate stock levels for optimal patient care delivery.
- Provided administrative support by filing documents, coordinating charts and answering phones.
- Supported hospital staff by changing bedding and assisting with meals.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
High School Tutor for Science and Math
Charles J. Colgan Sr. High School
10.2021 - 05.2023
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
Praise Team Keyboardist/Leadership Team Member
Full Gospel First Church Of Washington
03.2019 - Current
- Played keyboard for Praise and worship team
- Helped choose songs and helped other members better learn how to sing and play worship songs.
Intern
Women In Technology
11.2022 - 02.2023
- We will be exploring electronic circuits, coding with Arduino’s, bread boarding circuits, also design 3D object with CAD tools.
- We will be showing them our Failure Analysis machines(really powerful microscopes) to detect process failures of our microchips.
- We will be teaching them how to solder.
- We will guide them on how to format good resume and how to conduct oneself during interview.
- We also have collaborative Mission to Mars game where we talk about planning habitats on Mars.
Education
Biology Pre-Medicine
College of William And Mary
Williamsburg, VA05.2027
High School Diploma -
Charles J Colgan Sr. High School
Manassas, VA06.2023
Skills
- Organization and Planning Skills
- Building Rapport and Trust
- Academic Performance Improvement
- Tutoring and Student Assistance
- Self Confident
- Helpful and Service-Oriented
- Building Confidence Through Positive Reinforcement
- Community Service
- Telephone Etiquette
- Developing Study Skills
- Reception and Information Desk
- Data Research
- Customer Service
- Teamwork
- Time Management
- Customer Assistance
- Retail Sales
- Reliability and punctuality
- Flexible Schedule
- Stocking and Receiving
- Store maintenance
- Stock replenishment
- Fitting room maintenance
- Positive Attitude
- Compassionate Attitude
- Organization
- Unit Supply Maintenance
- Patient Care
- Supply Restocking
Accomplishments
- National Youth Salute Council nominee
- Northern Central Virginia Regional Orchestra in grade 9, and 11
- National Federation of Music Piano Festival. All superior judge ratings for 9 years (started since age of 9)
- Academic Letter
- Prince William County, All County Orchestra (grades 8-12)
Certification
- Principal Honor Roll in 8th grade
- National Youth Salute Nominee
- Academic Honor Roll
Timeline
Seasonal Retail Sales Associate
H&M
06.2023 - 08.2023
Intern
Women In Technology
11.2022 - 02.2023
Junior Auxiliary Hospital Volunteer
Sentara Northern Virginia Medical Center
03.2022 - 09.2022
High School Tutor for Science and Math
Charles J. Colgan Sr. High School
10.2021 - 05.2023
Praise Team Keyboardist/Leadership Team Member
Full Gospel First Church Of Washington
03.2019 - Current
Biology Pre-Medicine
College of William And Mary
High School Diploma -
Charles J Colgan Sr. High School
- Principal Honor Roll in 8th grade
- National Youth Salute Nominee
- Academic Honor Roll
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