Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Sophia Liedtke

Sophia Liedtke

Encinitas,CA

Summary

Dynamic Customer Service Professional with expertise in delivering tailored assistance and enhancing customer experiences. 7 years of Proven ability to resolve inquiries effectively and maintain organized environments. Committed to fostering positive interactions, teamwork, and ensuring satisfaction. Specializes in adapting to diverse needs, ensuring high standards in everything done.

Overview

1
1
year of post-secondary education
9
9
years of professional experience

Work History

Helicopter glacier guide

Northstar helicopters
Juneau, Alaska
05.2026 - 09.2026
  • Completed preflight inspections and verified aircraft readiness before departure.
  • Guided visitors through exhibits, trails, and attractions; using clear, engaging communication.
  • Led group tours while answering questions and sharing site information.

Military service

Military
Dallas, Tx
09.2022 - 11.2024

Caregiver/Certified Nursing Assistant

Atria Senior Living
Encinitas, CA
01.2018 - 09.2022
  • Supported Atria Senior Living residents with bathing, dressing, and personal hygiene care.
  • Monitored resident vital signs and reported changes to nursing staff.
  • Responded to resident call lights with calm, respectful bedside assistance.

Education

PPL/CPL - Piloting

Palomar Flight School
Carlsbad, CA
01.2026 - 09.2026

High School Diploma -

Skills

  • Emergency Response
  • Safety Protocols
  • Safety protocols
  • Problem Solving
  • Organizational Skills
  • Team Collaboration
  • Customer Service

Personal Information

Title: Professional

Timeline

Helicopter glacier guide

Northstar helicopters
05.2026 - 09.2026

PPL/CPL - Piloting

Palomar Flight School
01.2026 - 09.2026

Military service

Military
09.2022 - 11.2024

Caregiver/Certified Nursing Assistant

Atria Senior Living
01.2018 - 09.2022

High School Diploma -

Sophia Liedtke