Sophia Lizanets
Clark
Summary
Health administration professional with expertise in coordinating outreach initiatives and strengthening community partnerships. Proven track record of enhancing customer satisfaction and operational efficiency through strategic program support and collaborative teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Team Leader & Guest Sales Associate
European Wax Center
North Brunswick
07.2024 - Current
- Coordinated front desk operations and appointment scheduling to optimize customer flow and service quality
- Assisted leadership in promoting operational consistency and enhancing customer satisfaction
- Resolved customer concerns and scheduling conflicts, ensuring a positive client experience
- Assisted with oversight of daily operations, enhancing workflow coordination and team efficiency
- Managed inventory and ensured product availability to meet service demands
- Coordinated onboarding and training of new team members on operational procedures and service standards
Intern
Oceans Family Success Center
Freehold
01.2026 - 05.2026
- Coordinated community outreach to increase awareness of family support services for relocated families
- Developed educational and engagement materials for Nurturing Nest program, improving support for mothers and children
- Collaborated with staff and community partners to promote family-centered programs and connect participants
- Conducted outreach to local organizations to enhance community partnerships
- Conducted data tracking and evaluations to pinpoint trends and enhance community impact.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes
- Assisted in organizing community events and workshops for families
- Supported administrative operations, including scheduling, documentation, participant communication, and reporting
Social Media Manager & Event Coordinator
Made Acquisitions
New Brunswick
09.2023 - 02.2024
- Enhanced engagement and brand visibility through strategic management of social media content
- Coordinated outreach events and community initiatives to boost public involvement and strengthen community ties
- Facilitated planning and execution of engagement activities to build and nurture community relationships
Education
Bachelor of Science - Health Administration
Rutgers University
New Brunswick, NJ05-2026
Skills
- Customer service
- Client relationship
- Event planning
- Program coordination
- Outreach programs
- Public engagement
- Scheduling
- Admin support
- Data management
- Data analysis
- Social media management
- Microsoft Office Suite
Certification
- QPR, 2026
Leadership And Community Service
- Scarlet Paws Volunteer, Scarlet Paws, Piscataway, NJ, 01/01/24, Present, Provide weekly care and feeding for the Rutgers Livingston Campus stray cat population
- RWJ-Barnabas Health Hospital Volunteer, RWJ-Barnabas Health, Rahway, NJ, 06/01/19, 08/01/21, Assisted nurses with patient transport, chart organization, and lab delivery, Supported daily operations by restocking supplies and assisting staff
- Appalachia Service Project Volunteer, Appalachia Service Project, Trade, TN, 06/01/19, 08/01/19, Participated in a volunteer community service mission supporting underserved populations through housing restoration
- St. John the Baptist Russian-Orthodox Church Volunteer, St. John the Baptist Russian-Orthodox Church, Rahway, NJ, 01/01/18, 01/01/24, Assisted with coordinating fundraising events, food drives, and community service activities
Languages
Ukrainian
Limited
Russian
Limited
Timeline
Intern
Oceans Family Success Center
01.2026 - 05.2026
Assistant Team Leader & Guest Sales Associate
European Wax Center
07.2024 - Current
Social Media Manager & Event Coordinator
Made Acquisitions
09.2023 - 02.2024
Bachelor of Science - Health Administration
Rutgers University