Sophia Lorenzo
Davidson,NC
Summary
Dynamic retail professional with experience at Rustic and Main/Wolf & Iron, excelling in customer service and problem-solving. Proven ability to enhance the shopping experience through effective product assistance and reliable inventory management. Skilled in order processing and committed to delivering exceptional service with patience and empathy.
Overview
3
3
years of professional experience
Work History
Retail Worker, Merchandiser, Distributor
Rustic and Main/Wolf & Iron
Huntersville, NC
09.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Restocked inventory regularly, ensuring product availability and organization on sales floor.
Scrapper
Warehouse Wireless
Ocala, FL
07.2023 - 08.2024
- Maintained a clean and organized workspace to promote safety standards.
- Collaborated with team members to optimize workflow and reduce processing time.
- Identified opportunities for process improvement, implementing changes that led to increased efficiency and profitability.
- Reduced hazardous waste generation by safely handling and disposing of dangerous materials.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04.2026
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliable
- Shipment receiving
- Order processing
- Problem-solving
Timeline
Retail Worker, Merchandiser, Distributor
Rustic and Main/Wolf & Iron
09.2024 - Current
Scrapper
Warehouse Wireless
07.2023 - 08.2024
High School Diploma -
Penn Foster Career School