Sophia Lucarelli
Hudson
Summary
A results-driven learner with passion for continuous improvement and academic excellence, seeking to further education at the graduate level. Demonstrated ability to collaborate effectively within diverse teams and engage in adaptability. Prioritizes active listening behaviors, critical thinking, and effective communication practices. Known for maintaining high standards and achieving quality results.
Overview
8
8
years of professional experience
Work History
Warehouse Manager
Scented Flame Candle Supply
Bedford, OH
09.2025 - Current
- Oversee daily warehouse operations to ensure efficient order fulfillment and distribution processes.
- Coordinate inventory management, ensuring precise stock levels and timely replenishment.
- Streamline order fulfillment processes, improving accuracy in preparing items for shipment.
Customer Service Associate
Suncrest Gardens
Peninsula, OH
03.2023 - 12.2025
- Assisted customers in identifying their needs in order to direct them towards beneficial products and information.
- Demonstrated effective organization through managing customer transactions and appointments in a timely manner.
- Strengthend workplace harmony by engaging in effective communication, active listening, and conflict management.
Sales Associate
Standing Rock Gallery
Hudson, OH
10.2018 - 05.2023
- Evaluated customers’ needs to provide them with highly personalized retail experiences.
- Collaborated with peers to evaluate clients’ requests and efficiently select ideal products.
- Integrated creative approaches to problem solving and conflict management in order to maintain workplace professionalism.
Education
Bachelor of Arts - Communication Studies, Minor in Japanese
Kent State University
Kent, OH05-2025
Skills
- Effective verbal and written communication
- Attention to Detail
- Active learning
- Time management
- Conflict resolution
- Cultural sensitivity
Languages
Japanese
Professional Working
Timeline
Warehouse Manager
Scented Flame Candle Supply
09.2025 - Current
Customer Service Associate
Suncrest Gardens
03.2023 - 12.2025
Sales Associate
Standing Rock Gallery
10.2018 - 05.2023
Bachelor of Arts - Communication Studies, Minor in Japanese
Kent State University