Sophia Lundheim
Saint Paul,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Server
Presbyterian Homes and Service
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Served meals to residents in accordance with established schedules and dietary procedures.
Wait Assistant
Andiamo Italian Ristorante
12.2021 - 05.2024
- Elevated overall service quality by swiftly clearing plates and utensils after each course, enabling seamless transitions between dishes.
- Aided in optimizing seating arrangements, accommodating special requests while maximizing restaurant capacity during busy periods.
- Sustained excellent customer relations through friendly interactions and attentive listening to each guest''s needs or preferences.
- Assisted in maintaining a smooth workflow during peak hours, ensuring timely delivery of meals to guests.
- Collaborated with kitchen staff to expedite food orders, resulting in reduced wait times for customers.
Education
High School Diploma -
Saint Paul Conservatory For Performing Artists
08.2021 - Current
Skills
- Cleanliness and hygiene
- Food safety awareness
- Handling Complaints
- Order taking accuracy
- Professional Appearance
- Customer Service
Timeline
Server
Presbyterian Homes and Service
05.2024 - Current
Wait Assistant
Andiamo Italian Ristorante
12.2021 - 05.2024
High School Diploma -
Saint Paul Conservatory For Performing Artists
08.2021 - Current
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