SOPHIA MARTIN
Phoenix,AZ
Summary
Dynamic educator with a strong foundation in forensic science, recognized for leading teams to enhance student engagement through tailored lesson plans. Engaged with parents to address individual needs, significantly contributing to holistic student development and overall classroom efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Teacher
Busy Bee's Child Care Center
Chandler, Arizona
10.2025 - Current
- Designed engaging lesson plans tailored to diverse age groups and learning styles to enhance student engagement.
- Coordinated activities that supported physical, mental, and social development, contributing to holistic growth of each child.
- Supervised classroom activities to ensure a safe and nurturing environment.
- Engaged with parents to discuss and address children's progress and individual needs, fostering a supportive learning environment.
- Trained and mentored new teachers in effective teaching strategies.
Manager on Duty/ Swim Instructor
Safesplash Swim Schools
Knoxville, TN
02.2023 - 08.2025
- Plan and execute effective, meaningful lessons for students ages 6 months to 13.
- Collaborated with leadership team to deliver high-quality lessons and enhance customer service satisfaction.
- Conducted training sessions for new staff on Safesplash curriculum, improving teaching skills and instructional effectiveness.
- Utilized effective communication and program knowledge to successfully enroll new clients each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Sales Lead
Francesca's Boutique
Napa, California
10.2021 - 12.2023
- Developed and implemented a successful sales strategy to increase revenue.
- Recruited, hired, and trained new hires to optimize profitability.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Assisted customers from entry to purchase, ensuring informed merchandise selection and a positive shopping experience.
- Reset store displays to enhance visibility and attract customer interest during special events and seasonal changes.
Assistant Store Manager
Rue 21
Knoxville, Tennessee
09.2022 - 03.2023
- Supervised team of 5-10 employees, providing ongoing training to enhance customer satisfaction.
- Managed day-to-day operations, including scheduling shifts, and assigning tasks.
- Reviewed monthly sales and performance reports to inform operational planning and strategic decisions.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Answered customer questions and addressed problems and complaints in person and via phone.
Retail Keyholder
Annette's Chocolate
Napa, California
03.2020 - 10.2021
- Crafted specialty coffee drinks, smoothies, juices, and other beverages adhering to company recipes, ensuring customer satisfaction.
- Welcomed customers upon entering the store, creating a positive shopping experience.
- Trained new team members on operating multiple beverage machines to enhance service efficiency.
- Assisted in preparing pastries, such as cookies, brownies, and chocolates.
- Sanitized shelves and counters daily to uphold cleanliness standards in store.
Education
Bachelor of Arts - Anthropology
University of Tennessee
Knoxville, TN08-2027
Skills
- Employee Training
- Mentoring Colleagues
- Clear communication
- Public speaking
- Strategic decisions
- Complex problem-solving
- Critical Analysis
- Detailed analysis
- Goal oriented
- Safe Handling of Hazardous Chemicals
Certification
- First Aid, AED, and Shallow Water Lifeguard Certified (March 2027)
Volunteer work
- Young Williams Animal Center, 2024 - 2025
- Shadower at Knoxville Regional Forensic Center in the MDI and Autopsy Departments
- Volunteer at University of Tennessee's Anthropological Research Facility assisting with donor photos
References
Emily Morgan, Area Manager - Safesplash Swim Schools - 8655005100
Rachel Nelson, Boutique Team Leader - Francesca's Boutique - 7072601013
Timeline
Lead Teacher
Busy Bee's Child Care Center
10.2025 - Current
Manager on Duty/ Swim Instructor
Safesplash Swim Schools
02.2023 - 08.2025
Assistant Store Manager
Rue 21
09.2022 - 03.2023
Sales Lead
Francesca's Boutique
10.2021 - 12.2023
Retail Keyholder
Annette's Chocolate
03.2020 - 10.2021
Bachelor of Arts - Anthropology
University of Tennessee