Sophia Melita
Midlothian,VA
Summary
Dynamic and results-oriented professional with extensive experience in retail environments. Offering strong work ethic and willingness to learn and thrive in a fast-paced environment. Ready to use and develop organizational and problem-solving skills. Proven ability to coordinate operations, enhance workflow, and maintain high levels of accuracy. Seeking to transition into a new field, leveraging a strong foundation in logistics and operational efficiency. Skilled in organization and a motivated team player, consistently contributing to company success.
Overview
5
5
years of professional experience
Work History
Fulfillment Expert
Target
03.2024 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Interacted with guests in friendly and knowledgeable way.
Sales Associate
Tj Maxx
03.2023 - 02.2024
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Bagger/Cashier
Publix
04.2020 - 08.2021
- Bagged customer purchases while paying mind to industry best practices.
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
Education
Associate of Science - Business Administration
Brightpoint Community College
Midlothian, VA12-2024
High School Diploma -
Midlothian High School
Midlothian, VA05-2022
Skills
- Attention to Detail
- Decision-Making
- Organization and Categorization
- Exceptional time management skills
- Motivated Team Player
Timeline
Fulfillment Expert
Target
03.2024 - Current
Sales Associate
Tj Maxx
03.2023 - 02.2024
Bagger/Cashier
Publix
04.2020 - 08.2021
Associate of Science - Business Administration
Brightpoint Community College
High School Diploma -
Midlothian High School
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