Sophia Miller
St. Petersburg,FL
Summary
Dynamic leader with a proven track record at High Altitude Fitness, Simpli Nature, and Allen and Company adept in operations management and team leadership. Excelled in enhancing customer satisfaction and maintaining high membership enrollments through innovative sales strategies. Skilled in verbal communication and complex problem-solving, fostering strong relationships and achieving significant achievements in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Babysitter
Allen and Company
07.2024 - 07.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned after activities by picking up toys and straightening up play rooms.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Store Manager
Simpli Nature
02.2024 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Gym Manager
High Altitude Fitness
03.2022 - 06.2022
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Managed the front desk gaining social skills and developing computer skills.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and selling tactics to maintain high percentage of membership enrollments.
- Implemented safety protocols to reduce incidents of injury among staff and members during workouts or classes.
Education
Bachelor of Science - Environmental Studies/ Visual Arts
Eckerd College
St. Petersburg, FL05.2028
High School Diploma -
Northwood School
Lake Placid, NY05.2024
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Sales Techniques
- Product Management
- Sport-Specific Knowledge
- Order Taking
- Memory retention
Affiliations
- CARE Community Service Organization
Certification
Successfully completed My Vinyasa Practice's 200 hour yoga teacher training.
Research
Completed research in STEM building and designing affordable green houses to increase asses to fresh foods. Build for under twenty dollars with a plan to further develop this origination ultimately dentating these structures across the United States.
Work Preference
Work Type
Part TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursTimeline
Babysitter
Allen and Company
07.2024 - 07.2024
Store Manager
Simpli Nature
02.2024 - 05.2024
Gym Manager
High Altitude Fitness
03.2022 - 06.2022
Bachelor of Science - Environmental Studies/ Visual Arts
Eckerd College
High School Diploma -
Northwood School
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