Sophia Minick
Geneva
Summary
Experienced in customer service, able to handle what customers throw at me. My strong communication skills and outgoing personality are essential for making sure customers leave happy and more knowledgeable. I can work under pressure while still managing my time. Great at teamwork and helping the people around me maintain a safe and happy work environment.
Overview
2
2
years of professional experience
Work History
Team Member
Family Farm & Home Farm Stores
Madison
05.2025 - 04.2026
- Assisted customers in locating and learning about the products they needed.
- I answered the phone often, helping customers find products before they even entered the store.
- I operated the cash register most of the time, speaking with customers for almost my whole shift. I also signed hundreds of people up for rewards accounts, which helped improve my attention to detail and my memory.
- Occasionally, I picked up a stocking shift, sometimes at 5 a.m.
- Greeted customers upon entering the store, always making sure they felt welcome and free to ask for help with anything they needed.
- I cleaned and took care of the chicks every single shift, whether opening or closing. I filled the feed, water, and changed the bedding. I also made sure none of the chicks had pasty butt.
Cashier
Shannon's Mini Mart
Austinburg
06.2024 - 07.2025
- This was my first job, so the beginning was slow training. I used this time to learn to be more outgoing and better at communicating. I came out of my shell a lot, and created many good relationships with our regular customers.
- I was moved to the ice cream section of the building, and I worked to keep the shop going by myself.
- I served ice cream, rang customers out, counted my drawer, and made sure to keep my space clean.
- I closed up my section of the building and headed over to the convenience store section to help vacuum, stock drinks and snacks, and change out the cash in the register.
Education
High School Diploma -
Geneva Highschool
Geneva, OH06-2025
Skills
- Customer service
- Teamwork
- Time management
- Cash handling
- Communication skills
- Point-of-sale system
- Money handling
- Adaptable
- Phone answering
- Upselling
- Animal care
Timeline
Team Member
Family Farm & Home Farm Stores
05.2025 - 04.2026
Cashier
Shannon's Mini Mart
06.2024 - 07.2025
High School Diploma -
Geneva Highschool