Sophia Mora
Coral Springs,FL
Summary
As I've worked in a few jobs I've learned to be an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Nanny
Strock Family
04.2022 - Current
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Developed strong communication with parents to provide updates on children''s emotions, well-being, and activities we do.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for and motor skills development.
Receptionist
LA Fitness
11.2022 - 08.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Team Member
Chill-n Ice Cream
05.2021 - 06.2022
- Answered questions about menus, giving guests list of items included in dishes when asked.
- Maintained safe food handling practices to prevent germ spread.
- Communicated clearly with my team members to coordinate accurate customer orders for milkshakes and ice cream.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Completed daily prep work to stock and set up Chill-N.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Waitress
Tula Bistro and Garden
07.2017 - 01.2018
- Greeted customers, answered questions and recommended specials.
- Checked on guests to to make sure they were satisfied with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from food illness and maintain proper sanitation.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
Education
Bachelor of Business - Business
Florida International University
Miami, FL06.2027
Highschool -
Coral Springs Charter School
Coral Springs, FL06.2023
Skills
- Positive Attitude
- Organizing Work Stations
- Customer Service
- Following Instructions
- Teamwork and Collaboration
- Clear Communication
- Workplace Safety
- Willingness to Learn
- Experience in Leadership
Accomplishments
I got a cord in high school for completing 250 service hours and for being a member of youth leadership broward. Only 60 kids from Broward county got picked.
Timeline
Receptionist
LA Fitness
11.2022 - 08.2023
Nanny
Strock Family
04.2022 - Current
Team Member
Chill-n Ice Cream
05.2021 - 06.2022
Waitress
Tula Bistro and Garden
07.2017 - 01.2018
Bachelor of Business - Business
Florida International University
Highschool -
Coral Springs Charter School
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