Summary
Overview
Work History
Education
Skills
Languages
Additional
Websites
Timeline
Barista

Sophia Moreira

Elizabeth,NJ

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

6
6
years of professional experience

Work History

Barista

Halo Roasters
02.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.
  • Elevated coffee quality and consistency using precise measurements and techniques for every order.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Certified Barista/Barista Trainer

Starbucks Coffee Company
04.2021 - 05.2024
  • Interacted with customers to ensure the Starbucks Experience using the "Craft, Connect, Uplift" approach.
  • Prepared quality beverages, breakfast, lunch, and pastries following Food Safety Guidelines.
  • Operated drive-thru, mobile, and in-store orders.
  • Memorized regular customers' orders.
  • Provided consistent service and results to all customers.
  • Advised new baristas on beverage crafting-routines, recipes, POS, health and safety standards, and how to create meaningful customer and partner-partner connections.
  • Readily recommended and informed customers of products and promotions.
  • Counted, calibrated, and distributed partner tips weekly.

Green Team Initiative Member

Groundwork Elizabeth
06.2020 - 08.2021
  • Gained hands-on experience with environmental and construction projects.
  • Learned multitudes of effective gardening, engineering, and building techniques.
  • Performed intensive labor including cementing, building retaining walls, welding, and carrying loads up to 80lbs.
  • Cleaned and organized tools, shed, and work sites daily.
  • Repaired a staircase at Yellowstone National Park, Wyoming honoring federal preservation guidelines.

Summer Camp Counselor

Elizabeth Department of Recreation
07.2019 - 08.2019
  • Engaged young children in various recreational activities such as reading, arts and crafts, and outdoor physical activities.
  • Mediated conflict between campers by offering compromises, effective communication, and solutions.
  • Maintained a patient, respectful, disciplined, and approachable attitude as an example for campers.
  • Built trusting relationships with campers and assisted in accommodating children with special needs through verbal and somatic exercises.

Education

A.A. - English

Union College of Union County UCNJ
Cranford, NJ
05-2026

Skills

  • Experienced with differing customer experiences
  • Adaptable to high-volume work
  • Strong organizational and cleaning skills
  • Able to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Able to remain service-oriented
  • Reliable with mental math and calculations

Languages

French
Full Professional
Portuguese
Native or Bilingual
Spanish
Limited Working

Additional

  • Available to work: As soon as possible
  • References provided upon request
  • U.S. Citizen

Websites

Timeline

Barista

Halo Roasters
02.2024 - Current

Certified Barista/Barista Trainer

Starbucks Coffee Company
04.2021 - 05.2024

Green Team Initiative Member

Groundwork Elizabeth
06.2020 - 08.2021

Summer Camp Counselor

Elizabeth Department of Recreation
07.2019 - 08.2019

A.A. - English

Union College of Union County UCNJ

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Sophia Moreira