Hi, I’m
Sophia Moro
Montverde,FL
Summary
Passionate and creative individual with expertise in digital storytelling and audience engagement. Deep understanding of social media trends and analytics, coupled with a strong ability in content creation and campaign management. Demonstrated success in driving brand growth and fostering customer interaction through innovative social media strategies. Proven track record of effectively managing and nurturing social media platforms, contributing to their continuous growth.
Overview
3
years of professional experience
Work History
Bath & Body Works, Pembroke Pines
Sales Associate
08.2021 - 10.2023
Job overview
- Helping customers, checking customers out at the register, and answering phone calls
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Cady Studios
Presenter
11.2021 - 02.2023
Job overview
- Presented photos to clients who already took their photos and decide what package or collection would work best for them and sell it to them.
- Customized presentation style based on audience demographics, adapting tone and language to suit different groups'' needs.
- Managed time efficiently during presentations to cover all essential points while maintaining audience interest and avoiding information overload.
Hand And Stone
Sales Associate / Front Desk
05.2024 - 08.2024
Job overview
- Helped sell memberships for the spa and building a clientel
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Broward College, Fort Lauderdale, FL
Associate of Arts
08-2024
UCF, Orlando
Bachelor of Arts from Communication
06-2026
Skills
- Photoshop and lightroom
- Adobe premiere pro
- Social media and online presence
- Social media content writing
- Social media promotion
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Content Creation
- Crochet
- Photography
- Photo Editing
- Video Editing
Extracurricular activities
- Her Campus - Photography Coordinator: Her Campus is the number one online magazine for college women. They focus on all things health, beauty, skincare, fitness, and more. Last semester I joined the Her Campus UCF club and they accepted me to work in their marketing department for content creation in their social media. After one semester they made me their photography coordinator. This position is to organize all the photoshoots for upcoming campaigns and sponsorships that we get from big brands.
- I run a crochet account on Instagram @chunkibuni and have gained over 8,000 followers through making videos about the process and my creations. Have gotten opportunities to work with brands this way.
Timeline
Sales Associate / Front Desk
Hand And Stone
05.2024 - 08.2024
Presenter
Cady Studios
11.2021 - 02.2023
Sales Associate
Bath & Body Works, Pembroke Pines
08.2021 - 10.2023
Broward College
Associate of Arts
UCF
Bachelor of Arts from Communication
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