SOPHIA MULRY
Kennett Square,PA
Summary
Dynamic professional with a proven track record at JP Morgan Chase Co, demonstrating exceptional leadership and analytical capabilities. Expertise in investigation management and risk assessment, complemented by strong collaborative communication skills. Adept at navigating complex regulatory environments to ensure compliance with anti-money laundering protocols while fostering integrity and transparency in financial operations. Proficient in Microsoft Office and AML regulations, consistently surpassing performance metrics through effective time management and multitasking.
Overview
5
5
years of professional experience
Work History
GFCC Detect/Report Officer
JP Morgan Chase Co
Newark, DE
10.2021 - Current
- Conducts investigations by critically analyzing risk to ensure compliance with firm and regulatory guidelines
- Presents intricate cases to leadership and the legal department, both verbal and written
- Serves on the private banking investigative team, international investigation team, and system testing team on a project to project basis
- Trains and mentors new hires to ensure accurate risk assessment and communicates extensively with current team members
- Adheres to strict case deadlines by utilizing time management skills and exceeds performance metrics, such as resolution rates
Patient Services Representative
Penn Medicine CCH
West Chester, PA
03.2021 - 08.2021
- Conducted comprehensive patient interviews to obtain accurate personal information while adhering to HIPPA regulations
- Created a rapport with patients and ensured positive patient experience, receiving positive feedback and reviews from participating patients
- Verified information provided by patients via online software, assigned coordination of benefits to intended personnel within the hospital information system
- Coordinated excellent customer service by communicating well with fellow team-members, clinicians, staff, and patients
Administrative Assistant
Just Legal Inc
Hockessin, DE
08.2020 - 03.2021
- Successfully managed a high-volume phone calls and emails, ensuring client satisfaction and swift response times
- Managed intricate schedules for attorneys, promptly and accurately providing updates to schedules
- Lead job searches and firm research for potential candidates and assisted with standard background and social media checks of potential candidates
- Contacted candidates regarding job placement opportunities and provided detailed information at request of candidates
- Updated databases and filing processes, as well as spearheaded a project to create a more efficient filing system and IT service
Research Assistant
State District Attorney’s Office
Chicago, IL
05.2020 - 08.2020
- Monitored bond reduction process and assessed COVID-19 impact on constituents
- Chronicled Criminal Court proceedings remotely while simultaneously updating criminal sentencing records, utilizing time-management skills
- Created concise and organized spreadsheets and accurately transcribed Court proceedings for researchers
Education
Bachelor of Science - Criminal Justice And Criminology, Socio-Legal Studies Minor
Loyola University of Chicago
05.2020
Skills
- Collaborative Communication Skills
- Excellent time management
- Analytical skills
- Strong leadership
- Microsoft Office
- Enhanced due diligence
- Regulatory reporting
- Multitasking Abilities
- Reporting and documentation
- Investigation management
- Transaction monitoring
- AML regulations
- Professionalism
Accomplishments
Blue Ribbon Quality Award
References
References available upon request.
Timeline
GFCC Detect/Report Officer
JP Morgan Chase Co
10.2021 - Current
Patient Services Representative
Penn Medicine CCH
03.2021 - 08.2021
Administrative Assistant
Just Legal Inc
08.2020 - 03.2021
Research Assistant
State District Attorney’s Office
05.2020 - 08.2020
Bachelor of Science - Criminal Justice And Criminology, Socio-Legal Studies Minor
Loyola University of Chicago
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