Sophia Nguyen Resume
Cumming,Georgia
Summary
Enthusiastic team member delivering exceptional customer service, driving effective communication, and ensuring a collaborative workplace. Proven ability to train and support new team members while maintaining a positive store atmosphere.
Overview
1
1
Language
2
2
years of professional experience
Work History
Team Member
Pearls Tea
Cumming, GA
11.2025 - Current
- Greeted customers entering store, fostering welcoming atmosphere and enhancing customer service.
- Operated cash register, accurately processing customer transactions to ensure smooth checkout experience.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Trained new team members, equipping them with essential knowledge and skills for effective performance.
- Built and maintained working relationships with peers and upper management.
Team Member
Kung Fu Tea
Cumming, GA
12.2024 - 10.2025
- Prepared and served a variety of tea beverages to customers.
- Participated in regular training sessions to improve product knowledge and service skills.
- Maintained cleanliness and organization of the serving area and equipment.
- Participated in team meetings to discuss strategies for improvement.
Education
High School Diploma -
Forsyth Central High School
Cumming05-2026
Skills
- Cash handling
- Customer service
- Teamwork and collaboration
- Team building
- Time management
- Adaptability and flexibility
- Effective communication
Languages
Vietnamese
Native/ Bilingual
Timeline
Team Member
Pearls Tea
11.2025 - Current
Team Member
Kung Fu Tea
12.2024 - 10.2025
High School Diploma -
Forsyth Central High School