Sophia Nobile
Staten Island
Summary
I am a leader and effective communicator, adept in staff training and development. In addition, I utilize my independent decision-making skills and sound judgment to positively impact company success. I intend to demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills with a positive attitude and commitment to continuous growth.
Overview
4
4
years of professional experience
Work History
Manager
Baya Bar
07.2023 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Restaurant Busser
Vitalia and Farington's
03.2023 - 09.2023
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Lifeguard
Jewish Communtiy Center
06.2021 - 01.2022
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
Education
Computer Science And Information Security
John Jay College of Criminal Justice of The City University of New York
05.2028
High School Diploma -
Tottenville High School
06.2024
Skills
- Staff Training and Development
- Verbal and written communication
- Marketing
- Policy Implementation
- Food Protection Certification
- Excellent teamwork
Timeline
Manager
Baya Bar
07.2023 - Current
Restaurant Busser
Vitalia and Farington's
03.2023 - 09.2023
Lifeguard
Jewish Communtiy Center
06.2021 - 01.2022
High School Diploma -
Tottenville High School
Computer Science And Information Security
John Jay College of Criminal Justice of The City University of New York
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