Sophia Ocampo
Houston,TX
Summary
Dedicated and compassionate Registered Nurse with focused experience in the Emergency Department settings. Equipped with critical thinking and rapid decision-making skills, excelling at prioritizing patient care needs under high pressure situations. Known for exceptional communication and team collaboration abilities, consistently contributing to improved patient outcomes in previous roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse, Emergency Department
HCA Houston Healthcare
Houston, TX
08.2024 - Current
- Proficient in performing ultrasound-guided peripheral intravenous (IV) access
- Selected as a departmental trainer for coworkers during implementation of a new hospital charting system, providing hands-on instruction and workflow support
- Precepted new-hire nurses during orientation, mentoring them in clinical skills, hospital policies, and unit workflows to ensure safe and effective patient care
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Monitored patient reactions after administering medications and IV therapies
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Evaluated patient histories, complaints, and current symptoms
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care
- Guided students through practical experiences in clinical settings.
Specialist
Apple Inc.
Houston, TX
06.2022 - 04.2023
- Educated customers on product features and benefits to aid in selecting the best options for a personalized solution
- Built rapport with customers, and assessed needs to make product recommendations
- Showcased product features to customers and discussed technical details to overcome objections
- Provided first-rate service to all customers and potential customers
- Demonstrated product features, answered questions, and persuasively overcame objections
- Coordinated with the stockroom crew to maintain timely product delivery for customers on the sales floor
- Assisted the stockroom crew in maintaining and restocking both the sales floor and stockroom
- Showcased product features to customers and discussed technical details to overcome objections
- Provided first-rate service to all customers and potential customers
- Demonstrated product features, answered questions, and persuasively overcame objections
- Coordinated with the stockroom crew to maintain timely product delivery for customers on the sales floor
- Assisted the stockroom crew in maintaining and restocking both the sales floor and the stockroom
Stockroom Associate
ZARA USA
10.2021 - 05.2022
- Stocked merchandise, clearly labeling items, and arranging according to category
- Maintained fitness in order to move merchandise efficiently and safely
- Shelved new and returned inventory according to proper storage procedures
- Verified incoming products and checked delivery totals to keep system records current and accurate
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
- Managed timely and effective replacement of damaged or missing products
- Checked numbers manually and used hand-held equipment to locate products
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close
- Prepared pallets for shipment or use by sales floor employees
- Placed special customer orders for custom or special order merchandise
Emergency Department Unit Secretary
St. Joseph Medical Center
12.2019 - 10.2021
- Answered telephone calls to offer department information, questions, and directed calls to staff
- Received, recorded, and addressed incoming and outgoing communication via telephone and email
- Carried out front desk duties utilizing data entry skills in framework of medical database
- Received and routed laboratory and radiology results to correct clinical staff members
- Demonstrated commitment to maintaining a clean, orderly, and safe work place
- Communicated with patient family, physicians, and unit personnel in a friendly, courteous manner
- Coordinated between physicians and hospital supervisor regarding patient care and admissions
Education
Bachelor of Science - Nursing
University of Texas
Arlington10-2026
Associate Degree - Nursing
Houston Community College
Houston05.2024
Skills
- Emergency triage
- Cardiac care
- IV therapy and management
- Clinical documentation
- Team collaboration
- Customer service
Certification
- BLS certification
- ACLS certification
- PALS certification
- TNCC provider certification
- ENPC provider certification
Timeline
Registered Nurse, Emergency Department
HCA Houston Healthcare
08.2024 - Current
Specialist
Apple Inc.
06.2022 - 04.2023
Stockroom Associate
ZARA USA
10.2021 - 05.2022
Emergency Department Unit Secretary
St. Joseph Medical Center
12.2019 - 10.2021
Bachelor of Science - Nursing
University of Texas
Associate Degree - Nursing
Houston Community College