Sophia Occhiline
Maricopa,AZ
Summary
Open and positive communicator with a calm, level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Retail Clerk
Walgreens
Maricopa, AZ
12.2023 - Current
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Maintained cleanliness and organization of the sales floor.
- Processed customer product returns according to store policies. and exchanges following store policies.
- Organized merchandise displays to enhance store appearance.
- Unloaded trucks and sorted incoming merchandise into designated areas.
- Answered telephone calls to take orders or address customer inquiries.
Retail Clerk
QuikTrip
Maricopa, AZ
07.2021 - Current
- Guided customers in locating products and provided answers to inquiries, enhancing their shopping experience.
- Operated the cash register to process customer payments.
- Answered telephone calls to take orders or address customer inquiries.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Worked with team members to streamline operations and maintain optimal workflow.
- Ensured cleanliness and organization of sales floor to create a welcoming environment for customers.
Education
Associate of Science -
Central Arizona College
Maricopa05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Patience and empathy
- Multitasking
- Flexible work schedule
- Cleanliness and hygiene
- Physical stamina
Certification
StateFoodSafety Food Handlers Card - ANSI National Accreditation Board - July 12, 2024
References
References available upon request.
Timeline
Retail Clerk
Walgreens
12.2023 - Current
Retail Clerk
QuikTrip
07.2021 - Current
Associate of Science -
Central Arizona College