Sophia Ocegueda
Watsonville,CA
Summary
Offering a strong foundation in communication and adaptability, ready to learn and grow in any environment. Brings commitment to customer service excellence and ability to quickly grasp challenges. Ready to use and develop problem-solving and teamwork skills as a ECG Technician.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Macys
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Ride Operator
Santa Cruz Beach Boardwalk
06.2022 - 08.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Education
High School Diploma -
Watsonville High School
Watsonville, CA06-2023
Skills
- Customer service
- Problem-solving
- Time management
- Customer engagement
- Reliability and punctuality
- Flexible schedule
- Relationship building
- Conflict resolution
Certification
- Certified EKG Technician (CET) - National Healthcare Association.
- Basic Life Support Certification (BLS)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Macys
10.2024 - Current
Ride Operator
Santa Cruz Beach Boardwalk
06.2022 - 08.2022
- Certified EKG Technician (CET) - National Healthcare Association.
- Basic Life Support Certification (BLS)
High School Diploma -
Watsonville High School
Similar Profiles
Darlia IvlievaDarlia Ivlieva
Generalist at MacysGeneralist at Macys
Vito MillettVito Millett
Operations and Merchandising Manager at MacysOperations and Merchandising Manager at Macys
Mahmoud BashirMahmoud Bashir
Sales Associate at MacysSales Associate at Macys