Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Oklobdzija

Oconomowoc,WI

Overview

11
11
years of professional experience

Work History

Clinical Director

Empower Movement
03.2022 - Current
  • Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
  • Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
  • Oversaw quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
  • Reduced wait times for appointments by 10 minutes, optimizing scheduling systems and ensuring adequate staffing levels at all times.
  • Managed budgets and resources effectively, resulting in cost savings without sacrifice to quality of care.

Live-Out Nanny

Krystle + Tom Howald
01.2019 - Current
  • Performed housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings by employing effective problem-solving techniques promoting harmonious relationships.
  • Assisted in potty training efforts for three toddlers while maintaining a patient and supportive approach.
  • Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
  • Transported children safely to school events, doctor appointments, extracurricular activities using proper car seat protocols.
  • Taught basic life skills such as personal hygiene practices to promote independence among the children under my care.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Administered basic first-aid and medication in emergency situations.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.

Storage Manager

Benchmark Secured Storage
07.2018 - 01.2019
  • Increased customer satisfaction by providing exceptional service and addressing customer needs promptly.
  • Implemented new marketing strategies to attract potential clients and boost occupancy rates.
  • Assisted customers with unit selection, ensuring proper sizing and pricing based on their needs.
  • Managed daily operations for efficient facility management, ensuring a clean and well-maintained environment.

Bottle Server

Whiskey Bar Of Milwaukee
04.2017 - 12.2017
  • Increased overall sales by upselling premium bottles, mixers, and additional services.
  • Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.

Daycare Worker

Lake Country Racquet Club
04.2013 - 08.2013
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Taught children organization, to wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Meticulously sanitized toys and play equipment.

Education

BBA - Human Resources Management

University of Wisconsin-Milwaukee
Milwaukee, WI
12.2024

Skills

  • Staff Scheduling
  • Patient Care Coordination
  • Records Management
  • Exemplary communication skills
  • Collaborative skills
  • Developing training programs

Languages

German
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Clinical Director

Empower Movement
03.2022 - Current

Live-Out Nanny

Krystle + Tom Howald
01.2019 - Current

Storage Manager

Benchmark Secured Storage
07.2018 - 01.2019

Bottle Server

Whiskey Bar Of Milwaukee
04.2017 - 12.2017

Daycare Worker

Lake Country Racquet Club
04.2013 - 08.2013

BBA - Human Resources Management

University of Wisconsin-Milwaukee

Similar Profiles

CREATE PROFILE
Sophia Oklobdzija