Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Oliveira

Miami Beach,FL

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Chuy's Tex-Mex Restaurant
07.2018 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Checked in with servers to confirm preparedness before seating customers.

Education

Bachelor of Arts - Psychology

Miami Dade College
Miami, FL
05.2023

High School Diploma -

Chattahoochee High School
Alpharetta, GA
05.2018

Skills

  • Front of House Display Creation
  • Customer Service
  • Multitasking

Timeline

Restaurant Hostess

Chuy's Tex-Mex Restaurant
07.2018 - Current

Bachelor of Arts - Psychology

Miami Dade College

High School Diploma -

Chattahoochee High School

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Sophia Oliveira