Sophia Onnen
Altoona
Summary
Dependable driven individual with a desire to succeed. A team player who not only want myself but everyone around me to achieve the optimum results of what is requested. Once in I am all in to be the best professional person on my team. Expand my horizon to new learning and experience wherever the new journey may take me.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Childcare Assistant Teacher
The Learning Experience
Oldsmar, FL
09.2025 - 01.2026
- Collaborated with parents to communicate progress and address individual needs.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Used tablets for daily activities- took pictures to send to parents, counted each student in and out of classroom
- Worked with ages from 4 months to 5 year olds.
Detention Officer
Polk County Jail
Des Moines, IA
10.2021 - 06.2022
- Supervised inmate activities to maintain safety and security within detention facility.
- Conducted regular inspections of cells and common areas to ensure compliance with regulations.
- Managed intake and release processes, ensuring accurate documentation and proper procedures.
- Processed inmates by taking photographs and fingerprints.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Documented inmate behavior and activities in logbooks.
- Trained in pepper spray and taser
- Trained in Defensive Tactics
- Used handcuffs and waist restraints
- Used Atims
- Watch tours ever 15 and 30 minutes
Security Officer
Securitas Security
West Des Moines, IA
07.2020 - 05.2021
- Conducted regular patrols to identify security risks and enforce company policies.
- Trained new security staff on protocols, emergency procedures, and customer service standards.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured front and back entrance
- Badged employees in and out of premises
Cashier/Manager
Fareway
Urbandale, IA
09.2013 - 05.2020
- Supervised daily operations of cashier team, ensuring accurate transactions and excellent customer service.
- Trained and mentored new cashiers on procedures, enhancing team efficiency and performance.
- Resolved customer complaints effectively, fostering positive relationships and enhancing store reputation.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Ordered items- food, pet food, cleaning products, ect.
- Stocked shelves
Education
High School Diploma -
Urbandale High School
Urbandale, IA05-2018
Skills
- Patience and empathy
- Parent communication
- CPR certified
- Organizational
- Cleaning and sanitation
- Time management
- Active listener
- Safety monitoring
- Customer service
- Multi- Tasking Ability
- Emergency procedures
- Problem-solving
- Eager to Expand Knowledge
Certification
CPR Certified
Timeline
Childcare Assistant Teacher
The Learning Experience
09.2025 - 01.2026
Detention Officer
Polk County Jail
10.2021 - 06.2022
Security Officer
Securitas Security
07.2020 - 05.2021
Cashier/Manager
Fareway
09.2013 - 05.2020
High School Diploma -
Urbandale High School