Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sophia Ortega

Kennewick,WA

Summary

Eager healthcare professional experienced in conducting diverse laboratory tests across various disciplines. Skilled in recognizing and resolving issues, training staff, and ensuring patient satisfaction. Adaptable to procedure modifications, and excited to contribute to a dynamic healthcare environment.

Overview

3
3
years of professional experience

Work History

Medical Laboratory Technician

Lourdes Health
Pasco, WA
06.2023 - 06.2025
  • Hands-on experience conducting medical tests, expertise in precise sample handling, equipment operation, and maintenance.
  • Skilled phlebotomist with the ability to recognize and troubleshoot issues during testing processes.
  • Experience in training new employees on laboratory procedures, policies, and clerical work.

Medical Receptionist

Trios Health
Kennewick, WA
12.2022 - 05.2023
  • Strong problem-solving skills, with the ability to analyze situations, identify key issues, and develop and implement solutions to improve patient care and satisfaction.
  • Proficient in mastering new computer programs and software, such as electronic health record systems, appointment scheduling software, and insurance verification tools.

Education

Bachelor of Science - Biology

Washington State University
Pullman, WA

Active WA State MA-Phlebotomist Certification -

Northwest Phlebotomy School

Skills

  • Microsoft Office Suite, Google Suite
  • Laboratory information systems
  • Sample handling/collection
  • Patient interaction
  • Document management
  • Employee training

References

References available upon request.

Timeline

Medical Laboratory Technician

Lourdes Health
06.2023 - 06.2025

Medical Receptionist

Trios Health
12.2022 - 05.2023

Bachelor of Science - Biology

Washington State University

Active WA State MA-Phlebotomist Certification -

Northwest Phlebotomy School

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