Sophia Owen

• Engaged in friendly conversation with customers to better uncover individual needs.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Checked pricing, scanned items, applied discounts, and collected payments.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Provided guidance and direction to programs needed -

- portable washer and dryer, showers, new clothes, and hygiene bags

• Directed event and activities to drive outreach initiatives.
• Assisted homeless individuals in need of companionship and emotional support.
• Utilized knowledge of community resources to refer individuals to appropriate sources.
• Distributed food and drinks