Sophia Palomares
Summary
Dynamic Charge Nurse with extensive experience at Anaheim Global Medical Center, skilled in clinical documentation auditing and workforce performance analysis. Proven ability to lead teams in achieving optimal patient outcomes while fostering a collaborative environment. Adept at training staff and advocating for patient needs, ensuring high standards of care and safety.
Overview
2026
2026
years of professional experience
Work History
CHARGE NURSE, GERO/ACUTE Psyche UNIT
ANAHEIM GLOBAL MEDICAL CENTER
03.2017 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised and managed daily scheduling, tasking, and administration.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Collaborated with other healthcare professionals to provide quality patient care.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Recorded details regarding therapies to keep patient charts updated.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Investigated and resolved issues affecting hospital operations and patient care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Evaluated patient histories, complaints, and current symptoms.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Charge Nurse, Acute/Gero Psyche Unit
La Palma Intercommunity Hospital
06.2001 - 03.2017
- Supervised and managed daily scheduling, tasking, and administration.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Collaborated with other healthcare professionals to provide quality patient care.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Investigated and resolved issues affecting hospital operations and patient care.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Charge Nurse, Adolescent Psyche Unit
College Hospital Cerritos
01.2000 - 05.2001
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking, and administration.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Conducted comprehensive psychiatric assessments of adolescent patients, including mental status examination and behavioral observations.
- Evaluated and triaged adolescent patients with diverse mental health needs.
- utilized standardized assessment tools and protocols to identify and document patient needs.
- Responded effectively to behavioral emergencies and provided immediate support to patients and families.
- Administered and monitored psychiatric medications, ensuring adherence to treatment plans and patient safety.
- Provided therapeutic counseling and support to adolescent patients, fostering a safe and trusting environment.
- Advocated for the rights and needs of adolescent patients, ensuring voices are heard.
- Implemented age-appropriate interventions and activities to promote engagement and well-being.
Charge Nurse, Adult Psyche Unit
Pacific Hospital of Long Beach
06.1996 - 12.1999
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conduct comprehensive mental health assessments including intake screenings, evaluations and triage.
- Develop and implement individualized nursing care plans, focusing on both physical and psychosocial well-being.
- Educate patients and families about mental health conditions, medications, coping strategies and self-care techniques.
- Collaborate effectively with psychiatrists, therapists, social workers, and other healthcare professionals to provide holistic care.
Charge Nurse, Adult / Chemical Dependent Unit
Charter Hospital of Long Beach
LVN - RN CN Adult/Chemical Dependency Unit
Charter Hospital of Long Beach
03.1991 - 05.1996
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Conducting comprehensive mental health and substance use assessments.
- Developed individualized care plans that address both mental health substance use needs.
- Monitoring patient progress and adjusting treatment plan as needed.
- Providing support and intervention during acute mental health crises and substance use emergencies.
- De-escalating agitated and distressed patients.
- Experience with various addiction treatment modalities, such as detoxification, therapy and relapse prevention.
- Knowledge of common substances of abuse and their effects.
- Experience with harm reduction strategies.
LVN Floor Nurse
Cordilleras Mental Hospital
01.1989 - 01.1991
- Maintained accurate records of residents' healthcare treatments and responses.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
- Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
- Utilize de-escalation techniques to manage challenging behaviors and maintain a safe environment.
- Perform routine assessments, monitor vital signs, and document patient conditions and responses to treatment.
- Follow and implement treatment plans under the guidance of registered nurses and physician's
Mental Health Worker
Charter Hospital of Long Beach
04.1986 - 12.1988
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Advocated for clients' rights and needs, ensuring access to appropriate care.
- Provide emotional support and empathy to mental health patient and family.
- Provide essential support to the health care team.
Education
Bachelor of Science - Nursing
University of San Agustin
Iloilo City, Philippines03-1982
Associate of Science - Nursing Science
Iloilo Doctor's College
Iloilo City, Philippines03-1979
Skills
- Workforce Performance Analysis
- Certified RN Professional
- Clinical Nurse Training
- Clinical Documentation Auditing
Timeline
CHARGE NURSE, GERO/ACUTE Psyche UNIT
ANAHEIM GLOBAL MEDICAL CENTER
03.2017 - Current
Charge Nurse, Acute/Gero Psyche Unit
La Palma Intercommunity Hospital
06.2001 - 03.2017
Charge Nurse, Adolescent Psyche Unit
College Hospital Cerritos
01.2000 - 05.2001
Charge Nurse, Adult Psyche Unit
Pacific Hospital of Long Beach
06.1996 - 12.1999
LVN - RN CN Adult/Chemical Dependency Unit
Charter Hospital of Long Beach
03.1991 - 05.1996
LVN Floor Nurse
Cordilleras Mental Hospital
01.1989 - 01.1991
Mental Health Worker
Charter Hospital of Long Beach
04.1986 - 12.1988
Charge Nurse, Adult / Chemical Dependent Unit
Charter Hospital of Long Beach
Bachelor of Science - Nursing
University of San Agustin
Associate of Science - Nursing Science
Iloilo Doctor's College
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