Sophia Parko
Westminster,CO
Summary
I have proven time and time again that I am a diligent worker with experience performing a variety of technical and labor tasks. Maintaining a clean and stable work area, focusing on details, responsibilities, and exceeding tasks. Experienced in training new employees on responsibilities and company work ethics. Background in working with kids, being in schools, and photography.
Overview
6
6
years of professional experience
Work History
School Photographer
Lifetouch Portrait Studios
Westminster, CO
02.2023 - Current
- Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanor throughout the photography process.
- Contributed to increased sales through effective upselling of various photography packages tailored to individual needs.
- Handled customer inquiries professionally, resolving concerns promptly and efficiently while maintaining positive relationships with clients.
- Implemented innovative photography techniques that resulted in visually appealing backdrops for group photos or special events such as graduations or sports teams pictures.
- Enhanced student comfort during photo sessions by creating a relaxed atmosphere and providing clear instructions.
- Took photos from different angles and perspectives to capture perfect images.
Team Lead
Panera Bread/ Catering
Westminster, CO
11.2021 - 10.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supported catering orders for special events, ensuring timely delivery of freshly prepared desserts.
- Enhanced kitchen efficiency by streamlining food prep processes.
- Optimized food prep sequence, significantly reducing customer wait times.
Hostess/ Food Runner
Outback Steakhouse
Westminster, CO
09.2020 - 07.2021
- Fast paced high movement job, greeting customers with a smile and understanding their needs.
- Assisting customers at their needs at the comfort of their table.
- Seating customers where they are comfortable and creating conversation.
- Bussing tables quickly and organized in time span.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Party Host/Cashier
Urban Air Adventure Park
Westminster, CO
08.2019 - 03.2020
- Accepting payments from customers quick and correct, and making change as necessary either in cash or credit.
- Serving customers in eating that we specialized in fast service and happy customers.
- Clean and sanitized kitchens with observed cleaning and correct orders.
- Training employees for Cashier, Cafe, Party host, and floor management.
- Customer service
Education
High school diploma -
Standley Lake High School
Westminster, CO04.2021
Skills
- Customer Service
- Sales in Photography
- Friendly, positive attitude
- Time management
- Dependable and responsible
- Calm under pressure
- Decision-making
- Active listening
Timeline
School Photographer
Lifetouch Portrait Studios
02.2023 - Current
Team Lead
Panera Bread/ Catering
11.2021 - 10.2022
Hostess/ Food Runner
Outback Steakhouse
09.2020 - 07.2021
Party Host/Cashier
Urban Air Adventure Park
08.2019 - 03.2020
High school diploma -
Standley Lake High School