Sophia Photis
Towson,Maryland
Summary
Proactive and caring worker with 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
Work History
Preschool Teacher's Assistant
Sheryn Cohen
06.2019 - 08.2024
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Host
Chapter House Bar & Grill
01.2021 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
Receptionist
Kings Barbershop
02.2022 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cashier
Battle View Orchards
05.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Freehold Township High School
Freehold, NJSkills
- Patience and Empathy
- Age-Appropriate Activities
- Parent-Teacher Communication
- Outdoor Play Supervision
- Nurturing Environment
- Music and Movement
- Health and safety
- Lesson implementation
- Positive Reinforcement
- Afterschool program leadership
- Strong Work Ethic and Dependable
- Communicating with Parents and Teachers
- Organizational and Planning Skills
- Supervising Classroom Activities
- Classroom Management
- Communication and Interpersonal Skills
- Flexible Work Schedule
- Art and Handcraft Demonstrations
Timeline
Receptionist
Kings Barbershop
02.2022 - 06.2022
Cashier
Battle View Orchards
05.2021 - 09.2021
Host
Chapter House Bar & Grill
01.2021 - 05.2023
Preschool Teacher's Assistant
Sheryn Cohen
06.2019 - 08.2024
High School Diploma -
Freehold Township High School