SOPHIA RICHARDS
Batavia,IL
Summary
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Giddy Up
Iowa City, Iowa
05.2024 - Current
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Enhanced profits by providing attentive customer service, answering inquiries, and suggesting specialized menu items.
Server
Alley 64
Saint Charles, Illinois
10.2023 - Current
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Training Lead
Portillos
Batavia
05.2021 - 10.2023
- Identified areas for improvement within the organization's learning environment by analyzing data from past trainings
- Helped with interactive activities using multimedia elements like videos, audio clips, quizzes, which enhanced learner engagement levels
- Provided feedback and guidance to team members on their performance related to training objectives
- Lead in a classroom like setting to help further the education of the trainees
- Communicated results of post-training assessments with senior leadership team members.
Key Holder
Platos closet
Batavia
03.2020 - 11.2020
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies
- Assisted customers with product selection, price checks, returns and exchanges, and special orders
- Executed opening, closing and register functions to meet business requirements
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly
- Organized merchandise displays to ensure accurate pricing and attractive presentation of products
- Met company standards with regards to merchandising, visual presentation, and housekeeping.
Education
High School Diploma -
Batavia High School
05.2022
Skills
- Organizational Leadership
- Lesson Planning
- Staff Presentations
- Providing Feedback
- Orientation Sessions
- Employee Performance Reviews
- Directing Team Members
- Assigning Work
- Verbal Communication
- Guest Engagement
References
References available upon request
Timeline
Server/Bartender
Giddy Up
05.2024 - Current
Server
Alley 64
10.2023 - Current
Training Lead
Portillos
05.2021 - 10.2023
Key Holder
Platos closet
03.2020 - 11.2020
High School Diploma -
Batavia High School
Similar Profiles
Talisa RodriguezTalisa Rodriguez
Sales Associate at Giddy Up GlamourSales Associate at Giddy Up Glamour
Paige MoorePaige Moore
Receiver at Giddy Up GlamourReceiver at Giddy Up Glamour
Jordan MartinJordan Martin
Barista at Giddy Goat Coffee Co.Barista at Giddy Goat Coffee Co.