Sophia Ruiz Mazzola
Tucson,AZ
Summary
U.S. military member with training in information system technology support and networking. Demonstrating leadership and time management skills in fast-paced environments. Seeking entry-level IT support or desktop support positions to further develop technical expertise.
Overview
1
1
Certification
2
2
years of professional experience
Work History
U.S. navy
Department of Defense
07.2025 - Current
- Engaged in comprehensive 612.5 hours of Navy IT support training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Team member
Slice n Ice
Tucson, Arizona
01.2025 - 05.2025
- Stocked supplies and ingredients to support daily operations efficiently.
- Uphold high standards of productivity and quality in operations.
Education
High School Diploma -
Tucson Unified Virtual Academy
Tucson, AZ05-2025
Skills
- IT support
- Network troubleshooting
- Network Fundamentals
- Equipment maintenance
- Problem solving
- Customer Service
- Time management
- Teamwork
- Flexible and adaptable
- Communication
- Telephone etiquette
- Basic math
Certification
- Basic Military Training - U.S. Navy
- Foundational leader Development course - U.S. Navy
- Cisco Certified Network Associate (CCNA) Training - U.S. Navy
- Customer Service Fundamentals certificate - Alison Learning (remote) July 2026
Timeline
U.S. navy
Department of Defense
07.2025 - Current
Team member
Slice n Ice
01.2025 - 05.2025
High School Diploma -
Tucson Unified Virtual Academy